Abdelkarim Mechchate
Budapest
Overview
4
4
years of professional experience
Work History
Technical Support Specialist
Transcom
08.2021 - Current
- Project : United Parcel Services UPS
- Diagnose and resolve technical hardware and software issues involving internet connectivity, email client and more
- Research required information using available resources
- Identify and escalate priority issues per client specifications
- High Quality Performance
- Employee of the month : March 2022 , September 2022 , January 2023 , August 2023
- Employee of the Quarter : December 2022
Receptionist
Vicky Barcelona
12.2019 - 03.2020
Education
INTERMEDIATE SECONDARY SCHOOL CERTIFICATE -
Idriss 2 College
SECONDARY SCHOOL CERTIFICATE -
Ibn Batoutta Qualifying High School
DIPLOMA OF STUDIES - FRENCH LANGUAGE DELF B2
French Institute of Tangier
SOLIYA CONNECT PROGRAM CERTIFICATE – Soliya -
Language Center
ENGLISH CERTIFICATE CEFR LEVEL C1 -
The American Language Center
Bachelor of Science - MECHANICAL ENGINEERING
Hungarian University of Agriculture And Life Sciences, MATE
Godollo , Hungary02.2023
Skills
Software Applications : Office 365 , Microsoft Teams and Google Drive
Troubleshooting
Problem Solving
Customer Service
Team Work
Attention to Detail
Active Listening
Communication
Time Management
Flexibility
Languages
Arabic
Native language
English
Proficient
C2
French
Advanced
C1
Spanish
Beginner
A1
Hobbies
Travelling
Reading
Football
Timeline
Technical Support Specialist
Transcom
08.2021 - Current
Receptionist
Vicky Barcelona
12.2019 - 03.2020
INTERMEDIATE SECONDARY SCHOOL CERTIFICATE -
Idriss 2 College
SECONDARY SCHOOL CERTIFICATE -
Ibn Batoutta Qualifying High School
DIPLOMA OF STUDIES - FRENCH LANGUAGE DELF B2
French Institute of Tangier
SOLIYA CONNECT PROGRAM CERTIFICATE – Soliya -
Language Center
ENGLISH CERTIFICATE CEFR LEVEL C1 -
The American Language Center
Bachelor of Science - MECHANICAL ENGINEERING
Hungarian University of Agriculture And Life Sciences, MATE