Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Omnichannel Specialist
Novartis d.o.o.
Zagreb
12.2021 - Current
Implementation digital customer engagement tactics as per brand tactical plan
Creation customer experience design across channels and partners with Brand Teams to translate brand imperatives into customer engagements
Creation content for commercial, medical and market access teams and leverage available information to ensure bringing value added omnichannel tools to our customers
Responsible for oversight and governance of digital assets, process and system support and training in the local organization
Executing the fundamentals ot Digital marketing (Content management, Email marketing, Social media, Advertising)
Analyzing the performance and presenting key insight
Creating daily/weekly/monthly reports containing a robust description of activities, suitable advice, actionable recommendations and a clear summary of performance against KPIs and metrics
Assisting in production of tactical plan
Marketing Associate
Novartis d.o.o.
Zagreb
03.2020 - 12.2022
Support the overall work of the Marketing function
Elaborate local digital strategy and plans for the brands and ensure their implementation; this includes developing close relationships on targeted customers as well as executing digital field activities
Filter a wide array of possible solutions into a concise digital marketing plan with Disease Area Managers and within budget
Provided analytical support and monitored data quality by interpreting and summarizing data and trends
Administrative Assistant
Novartis d.o.o.
Zagreb
03.2018 - 03.2020
Support the overall work of the department
Support in the organization of local and international events, communication with event organizers/venue holders - prices conditions, timelines
Support in the preparation of Promotional Materials, communication with advertising/printing agencies for item selection and price negotiation
Education
Bachelor of Economics -
Faculty of Economics And Business
Zagreb, Croatia
04.2001 -
Master of Economics -
Faculty of Economics And Business
Zagreb, Croatia
09.2018 - Current
Skills
Good analytical skills and digital fluency
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Timeline
Omnichannel Specialist
Novartis d.o.o.
12.2021 - Current
Marketing Associate
Novartis d.o.o.
03.2020 - 12.2022
Master of Economics -
Faculty of Economics And Business
09.2018 - Current
Administrative Assistant
Novartis d.o.o.
03.2018 - 03.2020
Bachelor of Economics -
Faculty of Economics And Business
04.2001 -
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