Aditya Samal

• Efficiently handled customer complaints by swiftly addressing issues and offering appropriate resolutions to maintain loyalty among patrons.
• Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
• Enhanced customer satisfaction by providing exceptional service and addressing dietary concerns.
• Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
• Boosted restaurant efficiency by streamlining food preparation processes and maintaining cleanliness standards.
• Assisted in menu development, contributing to diverse and appealing offerings for various dietary preferences.

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• Distributed food during busy peak periods to drive customer satisfaction.
• Demonstrated versatility by adapting to various front-of-house roles as needed during peak periods or staff shortages.
• Streamlined beverage preparation processes for increased efficiency and reduced waste.
• Contributed to the development of creative seasonal beverage recipes, driving customer interest and sales growth.
• Handled cash transactions accurately while maintaining confidentiality of customer financial information.
• Collaborated with team members to maintain a clean and organized work environment, adhering to health and safety standards.

• Handled operations on front office, housekeeping, F&B along with kitchen and bakery.