Admira Sljivo
Vienna
Summary
Analytical individual equipped with in-depth understanding of operational risks associated with range of organizational actions. Focused on helping co- workers to balance risk against reward for optimal decision-making. Easily handles complex data to understand potential impacts, break down risk and develop recommendations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Risk Officer
ProCredit Bank D.d. Sarajevo
07.2020 - 03.2023
- Conducted risk assessments and implemented risk management strategies to ensure compliance with regulations
- Established and oversaw application of operational risk policies, technology and tools and governance processes to create lasting solutions for minimizing losses.
- Took initiative in gathering information and solving problems independently within highly structured corporate environment.
- Assessed liquidity and market risk levels and applied risk-based approach to oversee financial activities.
- Influenced appropriate risk management prioritization on front lines to promote strategic objectives while meeting operational risk program expectations.
- Informed financial decisions by analyzing financial information to forecast business, industry or economic conditions.
- Assessment of the risks associated with new products and services in the Bank to forecast any potential discrepancies in future business activities of Bank
- Management of the outsourcing process
VVIP Flight Attendant
Royal Fleet Of Saudi Arabia
10.2016 - 11.2019
- Ensured safety and comfort of customers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
Sales Associate
Domod Dd Sarajevo
08.2013 - 09.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Apprentice
Health Insurance Of ZE DO Canton
05.2012 - 05.2013
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Making of calculations and execution of salary payments for Health Insurance employees
- Calculations of monthly obligations towards to contract pharmacies
- Calculations of annual financial report
Education
Bachelor of Science - Economics
University in Zenica, Economic Faculty
Zenica10.2012
Skills
- Risk Mitigation Recommendations
- Customer Accounts Management
- Basel II
- Risk Reporting
- Customer Satisfaction
- Calculations and Analysis
- Customer Inquiries
- Key Performance Indicators (KPI)
- Fraud Assessment
Certification
- Professional Scrum Master I, issued by Srum.org, Januar 2022
- Liquidity Risk training- House of Training Luxembourg, 16-24 September 2021
Languages
Bosnian
Native language
English
Upper intermediate
B2
German
Elementary
A2
Timeline
Risk Officer
ProCredit Bank D.d. Sarajevo
07.2020 - 03.2023
VVIP Flight Attendant
Royal Fleet Of Saudi Arabia
10.2016 - 11.2019
Sales Associate
Domod Dd Sarajevo
08.2013 - 09.2016
Apprentice
Health Insurance Of ZE DO Canton
05.2012 - 05.2013
Bachelor of Science - Economics
University in Zenica, Economic Faculty
- Professional Scrum Master I, issued by Srum.org, Januar 2022
- Liquidity Risk training- House of Training Luxembourg, 16-24 September 2021
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