Akib Khan
Vienna,Austria
Summary
Detail-oriented and results-driven professional with a background in digital transformation consulting, Business Analysis and Low Code development. Combining a deep understanding of business operations with extensive technological proficiency. I am committed to leveraging technology to enhance business efficiency and drive growth. Seeking to bring my problem-solving skills, strategic mindset, and hands-on experience Pega experience to a challenging role in the field of digital innovation.
Overview
3
3
years of professional experience
11
11
years of post-secondary education
Work history
Pega System Architect
Capgemini
Vienna, Austria
11.2023 - Current
- Delivered complex Pega User Stories for streamlined business processes within the insurance sector.
- Conducted comprehensive training sessions to upskill norwegian client in the health sector (Pega Constellation)
- Facilitated efficient problem resolution with proactive communication between teams.
- Assured quality control of all output through thourough testing procedures.
- Delivered high-quality solutions by adhering to Pega methodologies.
Junior Business Analyst
Capgemini
Vienna, Austria
09.2022 - 11.2023
- Conducted comprehensive analysis of IT systems for leading Austrian group in fuel and energy sector, focusing on enhancing operational efficiencies and system capabilities.
- Requirements gathering by reviewing existing documentation and defining future needs, providing detailed foundation for executive decisions regarding system upgrades and implementations
- Collaborated closely with top management to analyze and remodel existing business processes, introducing innovative solutions for internal process improvements.
- Led project management activities for development and implementation of an internal assessment tool
- Served as Scrum Master, overseeing daily scrum sessions, sprint planning, and retrospectives to ensure agile best practices
Education
Business Informatics
University of Applied Sciences, FH Technikum
Vienna, Austria 09.2020 - 06.2023
High School Diploma -
GRG 23 Alterlaa
Vienna, Austria 01.2011 - 01.2019
Skills
- Problem-Solving
- Business Analysis
- Process Modelling
- Project management
- Agile Methodologies
- Pega Platform (Infinity), Blueprint, Constellation UI
LANGUAGES
English
Native
German | Advanced
Native
Bengali
Advanced
French | Intermediate
Beginner
References
References available upon request.
Timeline
Pega System Architect
Capgemini
11.2023 - Current
Junior Business Analyst
Capgemini
09.2022 - 11.2023
Business Informatics
University of Applied Sciences, FH Technikum
09.2020 - 06.2023
High School Diploma -
GRG 23 Alterlaa
01.2011 - 01.2019