Alban Carciu
Wien
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Detail-oriented professional with [Number] years in [Area of expertise]. Strong analytical aptitude of customer due diligence process and methodology to identify patterns and trends to communicate risks to management. Successful managing multiple competing priorities and deadlines. Dedicated candidate ready to employ solid customer service skills in banking industry. Skilled at negotiations with focus on sales and promotions. Reliable and committed to providing personalized and efficient service to customers.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Project Manager
Glass Tower Inc
2012.09 - 2023.10
- Flexible approach at many operational changes and procedures resulting in decreasing the costs and efficient process
- Data entry and data analysis related to inventory, purchasing, and sales
- Prepared BOLs, invoices, and related custom documents for shipment through different transport companies
- Registered in ERP all sales and purchase invoice
- Provide the managers with clear inventory, forecasted deliveries, schedules, and manpower
- Utilized interpersonal and communication skills among various departments to facilitate a productive and collaborative work environment
- Coordinated the daily operations related to shipping/receiving, inventory management, and order fulfillment
- Collaborated with other departments and sister plants about deliveries or issues.
Finance Manager
Mektrin Motors
2016.11 - 2018.02
- Served as the company’s representative in all activities connected with the financing of new and used vehicles, and for the sales of aftermarket products and services
- Focused on sales and business increase
- For 3 years I have achieved monthly/yearly targets and KPIs with great customer satisfaction
- Established, maintained, and expanded a great relationship with existing customers and worked with all potential customers
- Ensure all customer problems and complaints involving your areas are handled to a satisfactory conclusion in a timely manner
- Achieve high levels of customer satisfaction as measured by internal customer surveys and by external measures (industry surveys);
- Commercial
Raiffeisen Bank Albania
2012.11 - 2014.09
- Played a key role in the Commercial Department’s mission to achieve business objectives
- Identified new and prospective customers under the responsibility of the Department
- Coordinated with other Units, Departments and Branches the delivery of quality services to customers
- Customized financial plans and present financial solutions to midsize companies
- Reviewed and analyzed financial data, assessed financial risks encompassing leverage, liquidity, debt coverage and access to capital management
- Presented, sold and serviced a full range of banking products and services to new and existing clients
- Provided integrated and comprehensive financial services, cash management services, and overall banking services, taking into consideration the specific needs of the client within market conditions
- Worked in conjunction with senior management to develop and launch new corporate products
- Frequently performed financial analysis and a site visit to avoid non-performing loans and to keep the portfolio profitable.
SME Client Advisor
Intesa Sanpaolo Bank Albania
2009.12 - 2012.01
- Managed an assigned portfolio of different small business to achieve retention and other negotiated goals
- Performed complete financial analysis of active/prospective customers
- Evaluated the risks of existing and proposed transactions and analyzed those within a broader regional or industry context
- Proactively engaged with new and existing clients to build strong, ongoing relationships and provided comprehensive advice, enabling them to build successful businesses partnership
- Played a key role in advising customers of high-level financial solutions from a range of available investment and credit banking solutions
- By asking financial questions, engaged with customers, and created positive experiences to retain and deepen relationships
- Increased customer financial confidence by providing personalized financial advice, answering customer questions, and addressing their concerns
- Acted as a point of contact for the branch in handling customer problems
- Worked closely with existing and prospective customers to provide financial reviews, discuss portfolio updates, and suggest additional personalized solutions based on their financial needs
- Ensured documents are prepared consistent with relevant regulations and in a way properly reflecting business intention
- Participated fully as a team member, helped to create a positive and diverse work environment.
Education
Finance-Accounting Program (ongoing -
Ryerson University
Toronto, ONEAP -
Humber College
Toronto, ONOSLT -
George Brown College
Toronto, ONEquivalent bachelor’s degree -
University of Tirana
Skills
- SKILLS / COMPETENCIES
- Relationship building skills.
- Business development and networking skills
- Sales and financial advice and credit analysis experience
- New client acquisition. Know your customer.
- Particularly good communication, time management, and organization skills
- Demonstrated commitment to ongoing learning.
- Computer and Software skills: MS Office, SalesForce, Microsoft NAV, Oracle, SAP, FlexCube.
- Investment Fund Canada (IFC).
- Compliance Monitoring
- Processes and Procedures
- Budgeting and Forecasting
- Procedure Development
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Collaborated with team of [Number] in the development of [Project name].
- Supervised team of [Number] staff members.
Certification
Investment Found in Canada (IFC) – CSI (Sep 2020)
Sales Retail Excellence – Spark44
Sales & Communication – Albanian Center for Management Services
Sales & Communication – FLUXUS
Fiscal and Accounting Expert – I.E.F
Languages
English
Advanced
C1
Italian
Advanced
C1
Timeline
Finance Manager
Mektrin Motors
2016.11 - 2018.02
Raiffeisen Bank Albania
2012.11 - 2014.09
Project Manager
Glass Tower Inc
2012.09 - 2023.10
SME Client Advisor
Intesa Sanpaolo Bank Albania
2009.12 - 2012.01
Finance-Accounting Program (ongoing -
Ryerson University
EAP -
Humber College
OSLT -
George Brown College
Equivalent bachelor’s degree -
University of Tirana
Investment Found in Canada (IFC) – CSI (Sep 2020)
Sales Retail Excellence – Spark44
Sales & Communication – Albanian Center for Management Services
Sales & Communication – FLUXUS
Fiscal and Accounting Expert – I.E.F
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