Aleksandra Jovanovic
Belgrade
Summary
Agile coach with expertise in team facilitation, stakeholder alignment, and continuous improvement. Focused on enhancing team performance and driving agile adoption across organizations. Proven track record of implementing effective strategies that lead to measurable results.
Overview
21
21
years of professional experience
Work History
Agile Coach
Raiffeisen banka ad
Belgrade
02.2025 - Current
- Guided teams in adopting Agile methodologies and practices effectively.
- Guided teams in implementing Agile methodologies like Scrum and Kanban to enhance workflow.
- Facilitated Agile ceremonies to strengthen team collaboration and improve communication.
- Assisted product owners in prioritizing backlogs and defining user stories to ensure alignment with project goals.
- Collaborated with stakeholders to align project goals with organizational objectives.
- Trained staff on Agile tools and techniques to promote continuous improvement.
- Organized workshops to educate teams on Agile frameworks and best practices.
- Led workshops on Agile principles and best practices.
- Mentored team members in Agile principles to increase their proficiency.
- Evaluated team performance and provided feedback for process enhancements.
- Provided guidance on the use of tools like JIRA to track progress, manage tasks, and identify areas of improvement.
- Supported teams in resolving conflicts or disputes that arose during sprints or planning meetings.
- Encouraged collaboration between developers and other stakeholders by facilitating open communication channels.
- Communicated sprint objectives clearly to ensure everyone was aligned with the goal.
- Assisted teams in identifying blockers or impediments that were preventing them from achieving their goals.
- Collected and organized manuals, guides, and visual materials for development and training.
Senior Project Manager & Scrum Master
Raiffeisen banka ad
Belgrade
03.2023 - 02.2025
- Experienced Project Manager & Scrum Master focused on delivering value through effective team facilitation, stakeholder alignment and Agile practices. Proven ability to support teams in achieving sprint goals, improving collaboration and driving continuous improvement.
Project Manager & Scrum Master
Raiffeisen banka ad
Belgrade
11.2020 - 03.2023
Senior Officer in Central Operations Division
Raiffeisen banka ad
Belgrade
05.2005 - 11.2020
Education
Master of Science - Economics
Faculty of Economics, University of Belgrade
Belgrade10-2004
High School Diploma -
High School of Tourism
Belgrade06-1997
Skills
- Agile methodologies
- Agile framework expertise
- Scrum framework
- Kanban practices
- Agile tool proficiency
- JIRA tools
- Agile metrics analysis
- Continuous improvement
- Iteration management
- Retrospective facilitation
- Stakeholder alignment
- Team facilitation
- Project delivery
- Team mentoring
- Agile training
- Servant leadership
- Conflict resolution
- Workshop organization
- Performance evaluation
- Creative problem solving
- Assessment techniques
- Public speaking
- Assessment techniques
Affiliations
• Agile & Scrum Trainings – Co-organizing Agile and Scrum training sessions together with Regional Agile Coaches from Raiffeisen Bank International to support capability development within the organization.
• Guest Lecturer – Digital Academy – Delivered sessions on Agile ways of working, team collaboration, and practical Scrum application.
• Internal Training Facilitator – Designing and delivering internal workshops and knowledge-sharing sessions on Agile practices and team collaboration.
• Agile Leadership Academy – Mentor – Mentoring participants in developing Agile leadership competencies, supporting their professional growth and practical application of Agile principles.
• AI Academy – GrowIT Program – Certificate participant, focused on expanding knowledge in artificial intelligence and emerging technologies.
• Guest Lecturer – Digital Academy – Delivered sessions on Agile ways of working, team collaboration, and practical Scrum application.
• Internal Training Facilitator – Designing and delivering internal workshops and knowledge-sharing sessions on Agile practices and team collaboration.
• Agile Leadership Academy – Mentor – Mentoring participants in developing Agile leadership competencies, supporting their professional growth and practical application of Agile principles.
• AI Academy – GrowIT Program – Certificate participant, focused on expanding knowledge in artificial intelligence and emerging technologies.
Timeline
Agile Coach
Raiffeisen banka ad
02.2025 - Current
Senior Project Manager & Scrum Master
Raiffeisen banka ad
03.2023 - 02.2025
Project Manager & Scrum Master
Raiffeisen banka ad
11.2020 - 03.2023
Senior Officer in Central Operations Division
Raiffeisen banka ad
05.2005 - 11.2020
Master of Science - Economics
Faculty of Economics, University of Belgrade
High School Diploma -
High School of Tourism