Alexa Boyd
Salzburg,5
Summary
Beauty professional with keen eye for detail and commitment to customer satisfaction. Reliable and adaptable, known for strong product knowledge and exceptional interpersonal skills.
After living my whole life in Florida, I hope to have a fresh start in Salzburg after experiencing the beauty and culture of the city.
Overview
10
10
years of professional experience
Work History
Beauty Advisor
Ulta Beauty
10.2022 - Current
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display.
- Processed payments, entering sales in register for prompt customer service.
- Upselling and cross-selling beauty items based on client needs.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations.
- Participated in ongoing training sessions to continuously improve skills.
Sales Associate
Staples, The Office Supply Superstore
08.2017 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Server/Shift Supervisor
Cold Stone Creamery
07.2014 - 08.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Prepared ice cream daily, decorated cakes with unique designs.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines.
Education
Associate of Arts - ACHD (Arts, Communications, Humanities, Design)
Broward College
Pompano Beach, FL08-2024
High School Diploma -
Gulliver Preparatory
Miami, FL05-2012
Skills
- Customer Service
- Organization and Multitasking
- Team Collaboration
- Flexibility and Adaptability
- Retail experience
- Products knowledge
- Payment Processing
- Skincare consultation
- Makeup Application
- Food Safety
- Visual Merchandising
- Hygiene standards
Selling my own designs
Inspired by the cakes and desserts that I've made at my previous job, I've started a small business selling purses, shoes, and accessories that look like cakes. I hope to eventually own a storefront or travelling cart in Salzburg selling my designs.
Languages
English
Native language
German
Beginner
A1
Timeline
Beauty Advisor
Ulta Beauty
10.2022 - Current
Sales Associate
Staples, The Office Supply Superstore
08.2017 - 10.2022
Server/Shift Supervisor
Cold Stone Creamery
07.2014 - 08.2017
Associate of Arts - ACHD (Arts, Communications, Humanities, Design)
Broward College
High School Diploma -
Gulliver Preparatory
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