Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic
Alexandru Pirciu

Alexandru Pirciu

Timisoara,Timis

Summary

Friendly and motivated professional with strong communication and problem-solving skills, and proven ability to manage customer interactions with empathy and efficiency. Possesses excellent adaptability and quick learning abilities, making seamless transition into customer support. Aims to enhance customer satisfaction and drive positive outcomes for organisation.

Overview

2026
2026
years of professional experience

Work history

Telecom Engineer

Techmahindra Services
Timisoara, Timis

English Teacher

West University
Timisoara, Timis
09.2022 - Current
  • Responsible for , configuring, and maintaining telecommunications networks, including links, routers, and related infrastructure. Provides technical support in the use of specialized software and monitoring tools, assisting colleagues and clients with troubleshooting and optimization. Ensures reliable connectivity, secure data transmission, and compliance with industry standards while continuously improving network performance..

Request to pay specialist

Wipro Technologies
Timisoara, Timis
08.2018 - 12.2020

Responsible for managing and processing payment requests in line with internal policies and client requirements. Supports colleagues and clients in navigating and using payment platforms and related software, ensuring smooth and efficient operations. Provides troubleshooting assistance, training, and guidance on digital tools to improve accuracy and compliance throughout the payment process.

Telecom Engineer

ZTE Corporation
Timisoara, Timis
04.2014 - 08.2018

Responsible for , configuring, and maintaining telecommunications networks, including links, routers, and related infrastructure. Provides technical support in the use of specialized software and monitoring tools, assisting colleagues and clients with troubleshooting and optimization. Ensures reliable connectivity, secure data transmission, and compliance with industry standards while continuously improving network performance.

Education

Doctor of Philosophy - Literature

Phd. in Literature
Timisoara
09.2022 -

Bachelor of Arts -

West University
Timisoara
09.2017 - 07.2020

Foundation Degree in Science - Mathmatics and Informatics

Mihai Eminesc High School
Jimbolia
09.2009 - 06.2012

Skills

  • User support for Hardware and Software issuees
  • Network configuration ad support for links
  • Responsiveness to changes
  • Application maintenance
  • Bugs detection and correction
  • Time efficiency awareness
  • Software installation and upgrade
  • Product knowledge acquisition
  • Incident resolution strategy
  • Patience with users

Languages

Romanian
Native
English
Fluent
German
Fluent

Affiliations

Chess, Readin, Writing

Timeline

English Teacher

West University
09.2022 - Current

Doctor of Philosophy - Literature

Phd. in Literature
09.2022 -

Request to pay specialist

Wipro Technologies
08.2018 - 12.2020

Bachelor of Arts -

West University
09.2017 - 07.2020

Telecom Engineer

ZTE Corporation
04.2014 - 08.2018

Foundation Degree in Science - Mathmatics and Informatics

Mihai Eminesc High School
09.2009 - 06.2012

Telecom Engineer

Techmahindra Services
Alexandru Pirciu