Alicia Stieber
Kalsdorf Bei Graz
Summary
Dynamic and results-driven Personal Sales Assistant with a proven track record at Pandora Jewelry and Pull and Bear (Inditex). Skilled in relationship building and decision-making, I significantly contributed to team efforts in achieving sales targets and to create a healthy work environment.
Sales professional prepared to leverage strong foundation in client interaction and sales support. Proven ability to enhance customer satisfaction and contribute to team success. Highly adaptable, with focus on achieving results.
Overview
3
3
years of professional experience
Work History
Personal Sales Assistant
Pandora Jewelry
09.2024 - Current
- Analyzed market trends for insights into consumer behavior/preferences that guided targeted marketing campaigns especially famous trends on social media
- Conducted product demonstrations for potential customers, showcasing features and benefits that met their unique requirements
- Maintained a comprehensive knowledge of products and services offered, enabling informed recommendations for diverse clientele
- Participated in weekly team meetings discussing progress towards goals and strategizing improvements based on performance data
- Collaborated with team members to achieve monthly sales targets, contributing to overall business growth
Sales Assistant
Pull and Bear
05.2022 - 08.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
- Assisted customers with prompt and polite support in-person and via telephone
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff
- Managed efficient cash register operations
Education
No Degree - Law
Karl Franzens Universität Graz
Graz07-2027
High School Diploma -
Musikgymnasium Dreihackengasse
Graz06-2021
Skills
- Goal oriented
- Attention to detail
- Upbeat and outgoing attitude
- Verbal and written communication
- Decision-making
- Relationship building
- Strong interpersonal skills
- Teamwork
- Friendly and helpful
- Problem-solving
- Honest and dependable
- Reliable and responsible
Languages
German
Native language
English
Advanced
C1
Italian
Upper intermediate
B2
Timeline
Personal Sales Assistant
Pandora Jewelry
09.2024 - Current
Sales Assistant
Pull and Bear
05.2022 - 08.2024
No Degree - Law
Karl Franzens Universität Graz
High School Diploma -
Musikgymnasium Dreihackengasse
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