Alperk Kodak

• Improved account management by predicting potential competitive threats and outlining proactive solutions.
• Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
• Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
• Built and maintained strong client relationships to drive business growth.
• Developed and delivered presentations to key customers to position products and services.
• Supported sales and reporting for Large and Key International accounts.
• Organizing quarterly sales and performance meetings with customers.
• Negotiated prices, terms of sales and service agreements.

• Managed customer accounts, responding to inquiries and resolving customer service issues
• Quoted prices, credit terms and other bid specifications.
• Providing high quilty offers for the customer request related to their renewal and additional offer.
• Create a reporting solutions for the customers.

• Audi, Volkswagen, Seat, Skoda and Scania brand vehicles;

To meet the demands and needs of customersin the field of after sales services.

• To reach fast, precise and proactive solutions to problems arising in the operational field that will ensure the continuity of vehicles to mobility.
• To create a fan customer base by making emotional touches at the point of customer satisfaction.
• Follow-up of operational processes, service operations and cost monitoring for Scania vehicles and industrial engines that carry out domestic and international transportation activities.

• I have worked as Assistant Store Manager at the brand's İstaklal store.
• Achieving sales targets and controlling the budget.
• Placing orders from Spain twice a week and taking necessary actions together with the Product Manager.
• Conducting store sales analysis and providing feedback on products to Spain.
• Controlling sales-related activities and maintaining their visuals in accordance with the design from the headquarters.
• Organizing weekly work plans of store personnel according to store density.

• I have worked as Store Responsible at different stores of the brand.