Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Certification
Hobbys
Timeline
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Amani Marzouki

Amani Marzouki

Upper Austria, Austria

Summary

Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

International Key Account Manager EMEA

Palfinger
2024.02 - Current

Palfinger is a global market leader with more than 12000 employees and 600 offices all over the world producing lifting solution

  • Area: Europe, Middle East, Africa and Australia
  • Negotiate contract renewals with existing clients, securing long-term commitment and collaboration.
  • Coordinate business activity with local subsidiaries and agents
  • Acquire new customers or reactivate key accounts outside local agent's scope
  • Collaborate with product development teams to tailor solutions specifically for key account needs, driving customer satisfaction and loyalty.
  • Secure high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities
  • Represent the company in international events and exhibitions

Business development - Freelance Project

Republic Floor
2023.09 - 2023.12

Republic floor Germany related directly to the head quarter in USA, California produces luxury vinyl floor products

  • Area: Europe, Middle East and Africa
  • Export from China
  • Analyzed market's potential based on potential sales volume and estimated turn over
  • Set up business plan including financials costs, personal resources, production volume estimation based on customers forecast, export areas as per priority
  • Set up commercial strategy based on markets and customers segmentation
  • Started prospection and customers acquisition in french speaking countries and set up clients portfolio
  • Negotiated and prepared contract for local sales agent for west African region (located in Abidjan)
  • Participated in tender with group Les Mousquetaires in France
  • Prepared marketing stuff such as company and products presentations

Key Account Manager

Neuhofer Holz
2021.05 - 2023.08

Neuhofer Holz is a producer and global distributer of floor's accessories and wall covering products. Focus business is the export market to Europe (mainly France and Germany), America and middle east

  • Area: France and north Africa
  • Successfully reactivated lost account ( the third biggest player in France), participated and won Tender for total volume and for three brands belonging to same group
  • Created sales forecasts to target daily, monthly and yearly objectives.
  • Proactively identified potential issues within key accounts, taking corrective action to prevent loss of business or dissatisfaction.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Contact point for key customers and internal teams
  • Negotiated price and contract conditions
  • Configured and set up point of sales concept for customers
  • Visited regularly different point of sales belonging or related to accounts in charge. Feedback reported directly to management board
  • Represented the company in events and exhibitions

Commodity Trader

Voestalpine
2019.07 - 2020.11

Voestalpine is one of the biggest steel producer in the world and the biggest in Austria

  • Sales Area: North and west Africa
  • Purchase Area: Ukraine, Turkey, China
  • Contributed to development of company's business activity by extending sales area with 3 additional countries (8 new customers in total)
  • Negotiated prices by decreasing purchase price and increasing selling prices by creating added value to customers
  • Created and implemented strategic trading approaches
  • Implemented risk management strategies, minimizing exposure to volatile markets
  • Evaluated proposals from numerous vendors to determine most favorable option
  • Prepared contracts and related documentation according to strict standards
  • Accompanied supply chain and export process including logistics

Commodity Trader and Export Management

Heinzel Sales
2016.09 - 2019.06

Heinzel Sales is a trading company and the exclusive trader of the biggest paper and packaging producers such as SCA, Mayer-Melnhof and much other. Owns also its own production mills

  • Sales Area: North Africa
  • Purchase Area: Austria, Germany, Slovenia
  • Accelerated revenue growth with development and implementation of effective export actions
  • Achieved market share increase and doubled sales volume and revenue within 1 year
  • Offered competitive commercial banking solutions and retail financing options
  • Optimized trading operations by initiating process improvements that increased efficiency and reduced costs and kept matching customers inquiries
  • Followed SOPs with all customer account actions and data management to keep consistent service levels
  • Prepared and processed import and export documentation according to customs regulations, laws or procedures
  • Maintained open communication with customers and overseas partners to update all parties on order and shipping changes

Transport Manager

LKW Walter
2016.02 - 2016.08

Logistics Specialist

Hilti
2015.07 - 2016.01

Telesales Agent

Schütz Marketing
2014.06 - 2015.06

Education

Master of Arts - Sales Management

University of Applied Sciences Austria
Austria
2019

Bachelor of Arts - International Economics

ISG International Business School
Tunis
2012

Skills

  • Problem-solving aptitude
  • Interpersonal Communication
  • Continuous Improvement
  • Multitasking
  • Account development
  • Active Listening
  • Client Relationship Building
  • Teamwork and Collaboration

Additional Information

Citizenship: Austria

Date and place of birth: 14.03.1989, Sohar - Oman

European driving license (type B)

Certification

Incoterms training - International Chamber of Commerce

Hobbys

Sport, Dance, Diving and Travelling

Passionate latin dancer with a big interest to discover new countries, cultures and also underwaterwolrds

Timeline

International Key Account Manager EMEA

Palfinger
2024.02 - Current

Business development - Freelance Project

Republic Floor
2023.09 - 2023.12

Key Account Manager

Neuhofer Holz
2021.05 - 2023.08

Commodity Trader

Voestalpine
2019.07 - 2020.11

Commodity Trader and Export Management

Heinzel Sales
2016.09 - 2019.06

Transport Manager

LKW Walter
2016.02 - 2016.08

Logistics Specialist

Hilti
2015.07 - 2016.01

Telesales Agent

Schütz Marketing
2014.06 - 2015.06

Master of Arts - Sales Management

University of Applied Sciences Austria

Bachelor of Arts - International Economics

ISG International Business School

Incoterms training - International Chamber of Commerce

Amani Marzouki