Amani Marzouki

Palfinger is a global market leader with more than 12000 employees and 600 offices all over the world producing lifting solution

• Area: Europe, Middle East, Africa and Australia
• Negotiate contract renewals with existing clients, securing long-term commitment and collaboration.
• Coordinate business activity with local subsidiaries and agents
• Acquire new customers or reactivate key accounts outside local agent's scope
• Collaborate with product development teams to tailor solutions specifically for key account needs, driving customer satisfaction and loyalty.
• Secure high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities
• Represent the company in international events and exhibitions

Republic floor Germany related directly to the head quarter in USA, California produces luxury vinyl floor products

• Area: Europe, Middle East and Africa
• Export from China
• Analyzed market's potential based on potential sales volume and estimated turn over
• Set up business plan including financials costs, personal resources, production volume estimation based on customers forecast, export areas as per priority
• Set up commercial strategy based on markets and customers segmentation
• Started prospection and customers acquisition in french speaking countries and set up clients portfolio
• Negotiated and prepared contract for local sales agent for west African region (located in Abidjan)
• Participated in tender with group Les Mousquetaires in France
• Prepared marketing stuff such as company and products presentations

Neuhofer Holz is a producer and global distributer of floor's accessories and wall covering products. Focus business is the export market to Europe (mainly France and Germany), America and middle east

• Area: France and north Africa
• Successfully reactivated lost account ( the third biggest player in France), participated and won Tender for total volume and for three brands belonging to same group
• Created sales forecasts to target daily, monthly and yearly objectives.
• Proactively identified potential issues within key accounts, taking corrective action to prevent loss of business or dissatisfaction.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Contact point for key customers and internal teams
• Negotiated price and contract conditions
• Configured and set up point of sales concept for customers
• Visited regularly different point of sales belonging or related to accounts in charge. Feedback reported directly to management board
• Represented the company in events and exhibitions

Voestalpine is one of the biggest steel producer in the world and the biggest in Austria

• Sales Area: North and west Africa
• Purchase Area: Ukraine, Turkey, China
• Contributed to development of company's business activity by extending sales area with 3 additional countries (8 new customers in total)
• Negotiated prices by decreasing purchase price and increasing selling prices by creating added value to customers
• Created and implemented strategic trading approaches
• Implemented risk management strategies, minimizing exposure to volatile markets
• Evaluated proposals from numerous vendors to determine most favorable option
• Prepared contracts and related documentation according to strict standards
• Accompanied supply chain and export process including logistics

Heinzel Sales is a trading company and the exclusive trader of the biggest paper and packaging producers such as SCA, Mayer-Melnhof and much other. Owns also its own production mills

• Sales Area: North Africa
• Purchase Area: Austria, Germany, Slovenia
• Accelerated revenue growth with development and implementation of effective export actions
• Achieved market share increase and doubled sales volume and revenue within 1 year
• Offered competitive commercial banking solutions and retail financing options
• Optimized trading operations by initiating process improvements that increased efficiency and reduced costs and kept matching customers inquiries
• Followed SOPs with all customer account actions and data management to keep consistent service levels
• Prepared and processed import and export documentation according to customs regulations, laws or procedures
• Maintained open communication with customers and overseas partners to update all parties on order and shipping changes