Amine Nejma
Berlin
Summary
"Dedicated sales professional with a strong work ethic, high adaptability, and excellent interpersonal skills. Always motivated to take on new challenges and build successful customer relationships."
Overview
17
17
years of professional experience
Work History
Co-founder
WEDRIVE
10.2023 - Current
- Acquiring new customers and partners
- Organizing and managing the company's accounting tasks
- Shift scheduling—assigning shifts based on workload and availability
- Managing the company fleet
- Performance monitoring—evaluating productivity and optimizing workflows
Channel Manager DACH
Paessler AG
03.2023 - 08.2023
- Developing and implementing sales strategies aligned with company objectives
- Identifying and recruiting new channel partners to expand market reach
- Analysing and reporting on sales metrics and KPIs
- Negotiating and structuring partner agreements and compensation plans
- Representing the company at industry events and partner conferences
- Remote
Inside Sales Representative DACH Channel
SolarWinds Germany
08.2019 - 01.2023
- Lead qualification—identifying and assessing potential customers through inbound inquiries and proactive outreach
- Sales support and providing product knowledge, pricing, and strategies for partners and distributors
- Revenue growth boosting sales performance through upselling and cross-selling
- Market research, analysing trends and competitor activities to optimize sales strategies
- Collaboration working closely with marketing, product, and external teams to maximize results
- Forecasting & revenue planning, creating projections and sales analysis to support business decisions
Renewal Sales Manager (SMB)
Trend Micro
08.2018 - 07.2019
- Contract management tracking contract durations and ensuring timely renewal processes
- Needs analysis identifying opportunities to optimize existing contracts and upselling potential
- Ensuring customer satisfaction maintaining strong relationships and long-term loyalty
- Cross-team collaboration coordinating with sales, customer service, and product management for optimal customer solutions
- Increasing and improving product awareness in the DACH region through channel partners and direct customer interaction
- Forecasting & revenue planning—developing projections and revenue analysis to support business decisions
Apple Sales Operations Consultant
Apple Inc
09.2016 - 07.2018
- Identifying areas for improvement to optimize support processes
- Installing, configuring, and maintaining Mobile Device Management (MDM) solutions for various Apple teams
- Participating in evaluation and testing efforts related to support, handling technical requests from Apple developers and partners
- Identifying potential issues and providing solutions and workarounds for Apple partners
- Supporting channel partners—managing and optimizing collaboration with sales partners
Audi International After Sales Manager
Audi AG
09.2012 - 08.2016
- Managing customers from both high-profile businesses and consumers in French, German, English, and Arabic
- Brand representation for Audi AG in East Asia, the Middle East, Western Europe, and North Africa
- Resolving technical and process issues reported by users via phone, email, and web
- Optimizing customer service and logistics processes
- Enhancing and maintaining brand image on social media and networks via Twitter, Facebook, LinkedIn, and other platforms using tools like Big and Co
- Participating in the implementation of new projects such as My Audi, Audi Connect, or CC Audi Switzerland
Branch Manager
Winalite International, LLC
05.2010 - 08.2012
- Team leadership: managing and motivating employees, training new staff, and ensuring a positive work environment
- Customer service: delivering excellent customer experiences and handling inquiries or complaints
- Workforce planning: organizing shift schedules and ensuring efficient staffing
- Inventory management: monitoring stock availability and ordering new products
- Financial & performance analysis: reviewing sales figures and optimizing financial results
- Sales strategy & revenue growth: developing strategies to maximize sales and enhance customer service
IT Helpdesk
SNT Deutschland AG
04.2008 - 04.2010
- Medion technical support: assisting employees or customers with hardware, software, and network issues
- Ticket management: processing support requests through a ticket system for efficient troubleshooting
- Error diagnosis & resolution: analysing technical issues and providing solutions
- System maintenance: performing updates, upgrades, and regular IT maintenance
- User support: training and guiding employees on IT systems and applications
- Security management: monitoring and enforcing IT security policies
- Documentation: creating manuals and FAQs to assist users
- Full-time
Education
Bachelor's Degree - Network Informatics
Issat Sousse
07.2004
Media Informatics
Beuth University of Applied Sciences
07.2014
Skills
- Lead qualification
- Sales cycle management
- Business relationship management
- Negotiation
- Salesforce, Odoo, SAP, Sugar CRM
- Presentations & proposal creation
- Solution selling
- Languages: German, French, English, Arabic
- Analytical skills & persuasion
- MS Tableau, MS Office
- Partnership development
- Problem-solving
- Negotiation techniques
- Sales strategy
- Sales growth
Languages
English
Advanced (C1)
German
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
Timeline
Co-founder
WEDRIVE
10.2023 - Current
Channel Manager DACH
Paessler AG
03.2023 - 08.2023
Inside Sales Representative DACH Channel
SolarWinds Germany
08.2019 - 01.2023
Renewal Sales Manager (SMB)
Trend Micro
08.2018 - 07.2019
Apple Sales Operations Consultant
Apple Inc
09.2016 - 07.2018
Audi International After Sales Manager
Audi AG
09.2012 - 08.2016
Branch Manager
Winalite International, LLC
05.2010 - 08.2012
IT Helpdesk
SNT Deutschland AG
04.2008 - 04.2010
Media Informatics
Beuth University of Applied Sciences
Bachelor's Degree - Network Informatics
Issat Sousse
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