Anastasiia Tytar
Vienna
Summary
Dynamic professional with experience in the restaurant industry, e-commerce marketing, sales, and customer service. Skilled at building client relationships, enhancing satisfaction, and driving engagement. Committed to team success and achieving organizational goals.
Overview
6
6
years of professional experience
Work History
Sales and Procurement Coordinator
Gleis Garten
10.2023 - 02.2024
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Collaborated with team members to achieve sales targets.
Commis de Rang
Meliá Hotel
03.2023 - 04.2023
- Enhanced customer satisfaction by providing efficient and attentive service during busy shifts.
- Assisted in maintaining a clean and organized dining area, contributing to an enjoyable dining experience for guests.
Advertising and Distribution Manager
Warm Home Designs
3 2022 - 9 2022
- Standardized inventory reporting and analysis and instituted corrective action for close-outs and out-of-stock items to keep inventory records current.
- Adjusted procedures to maximize department effectiveness.
- Managing information about products on the website and platforms such as eBay, Etsy, Overstock, Amazon.
- Creating and promoting e-advertising.
Restaurant Hostess
Viollet's cellar
04.2022 - 06.2022
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Planned and executed 120-guest parties by organizing menus, spaces and special requests.
Customer Service Representative
For Friends
06.2019 - 08.2019
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Sales Associate
Sports Center Puma
06.2018 - 08.2018
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Increased sales by offering advice on purchases and promoting additional products.
Education
Bachelor of Arts - Leisure & Tourism Management: Hospitality
EU Business School
Barcelona, Spain 01.2019 - 1 2023
Bachelor of Arts (Honours) - Business Management: Business Management
University of Derby
Derby, England 01.2021 - 1 2022
Skills
Purchasing coordination
Client Service
Stocking and replenishing
Complaint resolution
Guest relations management
Languages
English
Advanced
C1
Ukrainian
Proficient
C2
Russian
Proficient
C2
Spanish
Beginner
A1
German
Elementary
A2
Timeline
Sales and Procurement Coordinator
Gleis Garten
10.2023 - 02.2024
Commis de Rang
Meliá Hotel
03.2023 - 04.2023
Restaurant Hostess
Viollet's cellar
04.2022 - 06.2022
Bachelor of Arts (Honours) - Business Management: Business Management
University of Derby
01.2021 - 1 2022
Customer Service Representative
For Friends
06.2019 - 08.2019
Bachelor of Arts - Leisure & Tourism Management: Hospitality
EU Business School
01.2019 - 1 2023
Sales Associate
Sports Center Puma
06.2018 - 08.2018
Advertising and Distribution Manager
Warm Home Designs
3 2022 - 9 2022
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