Summary
Overview
Work History
Education
Skills
Continuing Education
Timeline
Generic
Andrey Kalo

Andrey Kalo

Digital Solutions Delivery MManager
Sofia

Summary

Results-driven Program/Project Manager with over 20 years of experience of delivering IT projects to Internal and External clients all over Europe. Possesses excellent communication, team-building, strong interpersonal and conflict management skills refined over the multiple instances of distributed international teams and daily interactions with counterparts form all levels of the hierarchy.

Overview

18
18
years of professional experience

Work History

Digital Solutions Delivery Manager

Coca-Cola Hellenic Bottling Company
12.2020 - Current

As a Digital Solutions Delivery Manager in DTPS , I am responsible for:

  • All aspects of the Project lifecycle - Initiation, Planning, Execution, Monitor and Close
  • Keeping close collaboration with colleagues from our and other teams as well as various vendors -
  • Providing clear and on-time communication - within the project team and trough out the organization -

Since I started in DTPS, i have been involved in every product we have in the teams portfolio:

  • successfully led the upgrade of the SAP platform in 2021
  • Took on me the challenge of launching the first Conversational commerce platform in CCHBC - went live in Nigeria the fall of 2021 and now with 70K registered customers
  • I was part of the team delivered the SIRVIS market place in Italy in 2022
  • In 2023 was DM of the D365 Marketing roll-out in 19 BUs - Helped the Product manager of eRetail trough out a vendor change and assisted i managing the DAM system

Manager Digitalization Projects

Bulstrad Life / Vienna Insurance Group
03.2019 - 11.2020


As Manager Digitalization Projects, i was responsible for:


  • Devising a Digitalization Strategy - trough workshops with company management, team leaders and vendors crystallizing the ideas for the next steps in the Digitalization Program
  • Creating a Digitalization Program Plan - directly reporting to the management board of the company my task is to set priorities for short and long term goals based on the Digitalization Strategy -
  • Clearing the relationship with the main SW delivery Vendor - setting up defined channels of communication - Jira, setting delivery schedule for requested changes and bug fixes - 3 weeks increments etc.
  • Day-To-Day PM activities on all open projects - to name few - New website, upgrade of the iOS and Android Applications, integration of DMS with other systems, CRs for all main used platforms

Senior Project Manager

Get A Newsletter /GAN/
10.2018 - 02.2019

As Senior Project Manager for the GAN company's Platform upgrade I was: -


  • Responsible for creating a strategy for the Platform Upgrade based on Clients desired - time lines and features -
  • Introducing the SCRUM Framework and tools for properly tracking and managing the tasks and issues - Planio -
  • Managing the process of Requirements Gathering and Clarification -
  • Creating detailed Plan for Delivering the Requirements -
  • Communication the Client's needs and goals to the in-house Dev team and agreeing on direct steps forward

Senior IT Delivery Manager

AZDIO
10.2012 - 10.2018

In my role as Senior IT Delivery Manager I was involved in multiple Telecom Projects and Programs:

  • For the Volia-Swiftclass Program / Kiev/, I led a team, responsible for planning and executing all the tasks pertained to the SW Development - User Interface and Functionalities for range of Set Top boxes.
  • As Program Manager for Release 2 and Aftercare Program /Zigo, Amsterdam/den Haag/ I was responsible for creating and executing the Release 2 project plan with all dependencies and resources aligned
  • For Sunrise in Zurich As Part of the team responsible for creating strategy and executing the RFQ process i was Imbedded in local Product team, responsible for defining the Product Requirements for the Next Generation TV Platform. There I was Responsible for the RFQ Work Stream main deliverables – Vendors Shortlist, Vendor Evaluation Table, Vendor Q&A tables, Vendor Reference visits scheduling, Vendor On-Site presentation scheduling, Vendor Grading Sessions
  • For Eircom in Dublin as Project Manager part of the Azdio team I was Responsible for defining and executing the test strategy of the Eircom IPTV platform in order to prove its Operational readiness. Platform and SetTopb Boxes.
  • For Bite /Baltics/ As a Project Manager I was responsible for the establishing and managing the relationship and communication with the Set Top Box vendors in order to manage the Set Top Box User Interface and Functionality testing process. Led the integration with the other platform components – mainly middleware – Minerva



Senior IT Delivery Manager

Blizoo Media and Broadband
07.2010 - 10.2012

As a Senior IT Delivery Manager I Had a leading role in the Migration Program for unifying the company's 3 billing provisioning systems to one

  • Responsible for the Server Sizing, Procurement, Installation and Configuration for the New Unified Billing System Servers and Storages - Responsible for building and maintaining relationships with external vendors - the two Former Billing systems vendors - Responsible for managing the New Software Requirements process - Change Requests management - Responsible for the communication with vendors providing external Channels of payments - ePay, EasyPay, Transcard

Customer Project Manager

Hewlett-Packard
02.2007 - 06.2010
  • As a Customer Project Manager i did: - Performed Project Management Responsibilities for Transition and Transformation phases, working directly with Operations Managers of the Project for such Clients as Anglo American, NOKIA, Celesio, AkzoNobel, Ericsson, Heineken, Panasonic, Ferrari/Maserati and others - Responsible for building and maintaining relationships with project team members, third parties and clients within a project - Responsible for defining, implementing and deploying the application and the infrastructure for the HP software distribution and configuration inventory service tools
  • The platform is based on HP Radia technologies (Open View).

Computer Systems Manager

ABPS
09.2006 - 01.2007
  • As a Computer Systems Manager for ABPS San Francisco office I was: - Actively participated in all IT projects planning and implementation, developed a long-term Disaster Recovery strategy for the site
  • Created and began implementing plan to upgrade user computers to Microsoft Vista
  • Participated in the testing of Beta products of SQL 2005, Office Suite 2007 and SharePoint Server 2007 - Wile managing the office 30-nod network was Responsible for server configuration

Education

MASTER OF ARTS - SPECIAL EDUCATION

Sofia University "St. Kliment Ohridski"

ASOCIATE DEGREE - NETWORK ENGINEERING AND MANAGEMENT

CLC - San Francisco, CA

Skills

Communication and Stakeholder Management

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Continuing Education

  • Scrum Master - Accredited
  • ITIL - Foundation Certificate in IT Service management
  • Microsoft Certified Professional, MCP (Implement and Support Windows NT Server 4.0)
  • Microsoft Certified Systems Administrator (MCSA) Windows 2000
  • Microsoft Certified Systems Engineer (MCSE) Windows 2000
  • CompTIA A+ Certification - Comstream

Timeline

Digital Solutions Delivery Manager

Coca-Cola Hellenic Bottling Company
12.2020 - Current

Manager Digitalization Projects

Bulstrad Life / Vienna Insurance Group
03.2019 - 11.2020

Senior Project Manager

Get A Newsletter /GAN/
10.2018 - 02.2019

Senior IT Delivery Manager

AZDIO
10.2012 - 10.2018

Senior IT Delivery Manager

Blizoo Media and Broadband
07.2010 - 10.2012

Customer Project Manager

Hewlett-Packard
02.2007 - 06.2010

Computer Systems Manager

ABPS
09.2006 - 01.2007

MASTER OF ARTS - SPECIAL EDUCATION

Sofia University "St. Kliment Ohridski"

ASOCIATE DEGREE - NETWORK ENGINEERING AND MANAGEMENT

CLC - San Francisco, CA
Andrey KaloDigital Solutions Delivery MManager