Anna Stružová
Prague
Summary
A professional with over 15 years of experience in supporting ECN-1 member, top managers, hotel front office teams and very demanding clients in luxurious properties. Proven ability to establish and maintain excellent communication and relationships with colleagues and clients. Very efficient organization skills with high focus on details within given tasks. Multitasking, reliable and responsible team player.
Overview
14
14
years of professional experience
Work History
Executive Assistant & Comms. Support • Global P&O
Novartis S.r.o.
01.2022 - Current
- Managing ECN-1 calendar, scheduling meetings and appointments in effective manner. Covering other EAs when on leave.
- Maintaining compliance and confidentiality with sensitive information
- Processing travel expenses and reimbursements for my stakeholder on monthly basis within the compliance standards
- Organizing Offsites abroad (most recently PS&T Offsite in New York and East Hanover and NEF HYD)
- Organizing local events (most recently in Cubex for Rob Kowalski and ECN-1 country visit)
- Creating and reconsiliating POs on daily basis for CZ and DE
- Coordinating TPRM for existing and new vendors
- Creating Docusign or digital signature with suppliers in full compliance with legislation
- Always ready to help and advise my colleagues on their needs
- Ad hoc tasks
Executive Assistant to Brand, Marketing & Communications Director
EY - Ernst & Young
11.2017 - 08.2021
- Acting as the point of contact among executives, employees, clients and other internal and external partners
- Responsible for comms send out within CESA Region- 32 countries
- Preparing presentations and supporting calls, meeting minutes during meetings
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for the stakeholder
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Screened calls and emails and responded accordingly to support executive correspondence.
Concierge/ part time
Boscolo Hotel
11.2014 - 09.2017
- Welcome customers upon entrance and confirm reservations
- Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements
- Understand customer's needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel
- Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
- Arrange events, excursions, transportation etc
- Upon request from hotel residents
- Answer the phone and make reservations, take and distribute messages or mail and redirect calls
- Respond to complaints and find the appropriate solution.
Front Office Manager
Vienna International Hotelmanagement AG
02.2010 - 08.2012
- Trains, cross-trains, and retrains all front office personnel
- Participates in the selection of front office personnel
- Schedules the front office staff
- Supervises workload during shifts
- Evaluates the job performance if each front office employee.
Education
Ing. -
Vysoká škola hotelová
06.2007
IB -
English College in Prague
06.2000
Skills
- Microsoft Office
- Ability to Work Under Pressure
- Team player
- Adaptability
- Ability to Multitask
- Fast Learner
- Communication Skills
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Schedule & calendar planning
- Information confidentiality
- Customer Service-Oriented
- Expense Reporting
- Interpersonal Communication
- Professional and mature
- Travel Coordination
- Proofreading
Languages
Czech
English
German
Details
Kurta Konráda 2445/5, Prague, 190 00, +420602681169, anna.struzova@seznam.cz, B
Personal Information
Title: EXECUTIVE ASSISTANT
Timeline
Executive Assistant & Comms. Support • Global P&O
Novartis S.r.o.
01.2022 - Current
Executive Assistant to Brand, Marketing & Communications Director
EY - Ernst & Young
11.2017 - 08.2021
Concierge/ part time
Boscolo Hotel
11.2014 - 09.2017
Front Office Manager
Vienna International Hotelmanagement AG
02.2010 - 08.2012
Ing. -
Vysoká škola hotelová
IB -
English College in Prague
Similar Profiles
PRIYANKA DASPRIYANKA DAS
Regional Category Manager- Agencies (Europe) at Novartis s.r.o. (Czech Republic)Regional Category Manager- Agencies (Europe) at Novartis s.r.o. (Czech Republic)
Muhammad Asif IqbalMuhammad Asif Iqbal
Associate Director Infra Service Delivery – Cloud Infra Services at Novartis Pharma s.r.oAssociate Director Infra Service Delivery – Cloud Infra Services at Novartis Pharma s.r.o
Carmen LacovaCarmen Lacova
Summer Camp Leader at CK Boomerang Slovakia s.r.o, Ck Slniečko, s.r.o.Summer Camp Leader at CK Boomerang Slovakia s.r.o, Ck Slniečko, s.r.o.