Summary
Overview
Work History
Education
Skills
Personal Information
Social skills and competences
Timeline
OfficeManager
Anzhelika Kuzmyna

Anzhelika Kuzmyna

Assistant
Vienna ,9

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

15
15
years of professional experience
4
4
Languages

Work History

Administrator

Beauty Salon ''Top Secret''
06.2024 - Current

• Greet and assist clients in a friendly and professional manner.

• Handle customer inquiries, complaints, and service feedback.

• Ensure a high level of customer satisfaction and salon reputation

• Schedule and manage client appointments efficiently.

• Coordinate booking systems and avoid scheduling conflicts.

• Follow up with clients for appointment confirmations and reminders.

• Handle phone calls, emails, and walk-in inquiries.

• Prepare reports on salon performance, sales, and expenses.

• Manage daily cash flow, handle payments, and prepare financial reports.

• Process invoices and monitor expenses.

Photographer

Self Employed
01.2022 - Current
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Digitally edited photos to enhance appearance.
  • Took photos from different angles and perspectives to capture perfect images.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Planned and prepared for on-location and studio shoots.
  • Captured stunning images by utilizing various lighting techniques and creative compositions.
  • Developed strong relationships with clients through clear communication and professionalism.
  • Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
  • Maintained photography equipment, ensuring gear was in optimal condition for all shoots.

Model agent

Self Employed
09.2019 - 07.2021
  • Advancing a models career and getting the models more modeling jobs
  • Finding new customers
  • Negotiation terms of contracts with clients
  • Maintain schedules, appointments and photo shoots for existing models
  • Organizing casting, photo sessions
  • Locating models on assignments
  • Scouting new faces

Model agent

Oleg & Eva
03.2017 - 08.2019


  • Finding new customers
  • Negotiation terms of contracts with clients
  • Locating models on assignments
  • Maintain schedules, appointments and photo shoots for existing models
  • Organizing casting, photo sessions
  • Manager of the model agency

Travel agent

Poehali s nami
02.2012 - 12.2016


  • Arranging flights, insurance and accommodation
  • Using a booking system to secure holidays
  • Collecting and processing payment
  • Advising clients on travel arrangements, e.g
  • Visas and passports
  • Deal with occurring travel problems, complaints and refunds
  • Attend travel seminars to remain updated with tourism trends
  • Travel agency

Guest Relation

Club Boran Mare Beach
04.2010 - 11.2011


  • Provide upscale guest service experiences for clients throughout their stay
  • Ensure clients are properly greeted upon arrival
  • Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
  • Actively listen to and resolve complaints
  • Inform clients of our hotel services, including breakfast and dining options
  • Promote all hotels amenities, conveniences and programs offered
  • Analyze customer feedback from hotel guestbook and online reviews and suggest ways to improve ratings


Education

Bachelor - Tourism And Travel Management

Taras Shevchenko University
Luhansk, Ukraine
04.2001 -

Skills

Schedule coordination

Personal Information

  • Date of Birth: 01/05/91
  • Gender: Female
  • Nationality: Ukrainian

Social skills and competences

  • Good communication skills
  • Handling complaints from clients, customers
  • Proven adaptability to differing cultural and business environment
  • Thrive in a team environment and work well with others

Timeline

Administrator

Beauty Salon ''Top Secret''
06.2024 - Current

Photographer

Self Employed
01.2022 - Current

Model agent

Self Employed
09.2019 - 07.2021

Model agent

Oleg & Eva
03.2017 - 08.2019

Travel agent

Poehali s nami
02.2012 - 12.2016

Guest Relation

Club Boran Mare Beach
04.2010 - 11.2011

Bachelor - Tourism And Travel Management

Taras Shevchenko University
04.2001 -
Anzhelika KuzmynaAssistant