Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Head of GBS CEE Hub
Siemens S.r.o.
10.2023 - Current
Integration of further countries (AT/Adriatics/TR) in Hub
Setup of Hub CRM Structure
Head of GBS CZ and GBS P2P CZ
Siemens S.r.o.
10.2019 - 09.2024
Leading of multi-location/country organization (>1000) with high performance culture.
Integration of AP and PO in one E2E team with own identity
Improvement of P2P User Satisfaction from 8,1 to 9,2 over 2 years
Establishing high performance and HR-related data analytics for Center/P2P
Implementation of Service Now Analytics and Helpdesk for PO Processing and AP
Further development of machine learning technology in P2P (Bionic Agent for Helpdesk, automated detection of quarantine mail boxes)
Integration of additional units from CEE in Center organization (BG, SK, PL, SR)
Supporting and further fostering open mind set in organization
Membership of organization in Business Pride Forum CZ
Implementation of people development programms in Center ( Navigate2Your Tomorrow, Next Work etc.) with promotion/further development of >70 employees
Head of GS BPS SSP CZ and SCM FSS
Siemens S.r.o.
10.2017 - 10.2019
Leading the GS BPS SSP Platform in country and SCM Functional Shared Services (>350 HC)
Customer interface towards executive customers for all shared services provided in country
Implementation of ISO/BCM in Center CZ
Further roll out of RPA/RDA applications
Inititation of mashine learning for helpdesk activities (Service Excellance Award 2019)
People engagement initiatives, fostering ownership culture and open minded dialog
Collaborated with cross-functional teams for successful new meeting target deadlines and budget requirements.
Further development of Purchasing services in factory procurement area with CNI-contribution of >0'5 p.a.
Developed comprehensive performance metrics to assess supply chain effectiveness, driving continuous improvements in key areas of operation.
Mentored and developed supply chain personnel, fostering a culture of continuous learning and professional growth within the team.
Global Head of Controlling GS BPS SSP
Siemens S.r.o. / Siemens AG
10.2014 - 10.2017
Leading a cross-country team of regional controllers
Global budget/forecast and financial reporting/closing
Supporting
Used critical thinking to break down problems, evaluate solutions and make decisions.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Head of Controlling
Siemens S.r.o., Global Shared Services
10.2012 - 10.2014
Self-motivated, with a strong sense of personal responsibility.
Responsible for budgeting, forecasting and financial reporting (volume 40'€ p.a.)
Implementation of RPA solutions in financials area
Leading a team , setting, providing support and guidance for 10 employees
Skilled at working independently and collaboratively in a team environment with pears
Strengthened communication skills through regular interactions with others
Proved successful working within tight deadlines and a fast-paced environment
Commercial Manager
Global Shared Services
01.2007 - 09.2012
Head of Controlling GSS Global Operations/HRS Services
Commercial Head of Application Management Centers, Commercial Project Management for Outsourcing of IT Services to SBS
Used key metrics and prepared reports for senior
Development of location cost monitoring and analytics for senior management
Managed and analyzed budgets, P&L, balance sheets and revenue Development
Management to monitor performance of commercial activities.
Streamlined internal processes by identifying areas for improvement and implementing changes to increase efficiency.
Devised pricing methodologies and industry strategies through economic and business analysis.
Built relationships with customers and community to establish long-term business growth.
Managed revenue models, process flows, operations support and customer engagement strategies
Successful development and set up of HRS GMM charging and value flow models.
Commercial Manager
Siemens AG, Corporate Information Office
10.2003 - 12.2006
Commercial Project Manger for Set up of Shared Services IT
Development of charging models for IT Infrastructure
Managed and analyzed budgets, P&L, balance sheets and sales reports.
Participation in successful contract negotiations resulting in long-term agreements that benefited both parties involved strategically.
Negotiated contracts and product prices by collaborating with vendors (SBS, SoluCom) and developers.
Setup of analytical reports for senior management to monitor financial performance of contract.
Financial Controller
Siemens AG, Corporate Information Office
10.2002 - 10.2003
Corporate HR Applications, Carve Out/Mergers
Oversaw all aspects of the month-end close process, ensuring timely completion of accurate financial statements/forecasting for executive review.
Maintained strong relationships and partnership with different functional stockholders.
Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.
Commercial representation in negotiation team for with IT service providers of SAG
Consultant
Rexxaron GmbH
06.2001 - 09.2002
Commercial Project Management for IT/Outsourcing Projects (Siemens AG WAN Outsourcing)
Allocation of corporate IT Cost (Siemens AG)
Managed client relationships through regular check-ins and updates on project progress.
Education
High School Diploma -
Mchitar Herazi Universitiy For Medicin
Eriwan, Armenia
Master of Science - Business Administration And Management
Ludwid Maximilian Universtiy
Munich
2001
Skills
Commercial expertise
Accounting and Controlling
Computer Skills
Critical Thinking
Organizational Skills
Decision-Making
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Languages
Armenian, Russian, German, English, Czech
Native language
Timeline
Head of GBS CEE Hub
Siemens S.r.o.
10.2023 - Current
Head of GBS CZ and GBS P2P CZ
Siemens S.r.o.
10.2019 - 09.2024
Head of GS BPS SSP CZ and SCM FSS
Siemens S.r.o.
10.2017 - 10.2019
Global Head of Controlling GS BPS SSP
Siemens S.r.o. / Siemens AG
10.2014 - 10.2017
Head of Controlling
Siemens S.r.o., Global Shared Services
10.2012 - 10.2014
Commercial Manager
Global Shared Services
01.2007 - 09.2012
Commercial Manager
Siemens AG, Corporate Information Office
10.2003 - 12.2006
Financial Controller
Siemens AG, Corporate Information Office
10.2002 - 10.2003
Consultant
Rexxaron GmbH
06.2001 - 09.2002
High School Diploma -
Mchitar Herazi Universitiy For Medicin
Master of Science - Business Administration And Management
Ludwid Maximilian Universtiy
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