ARGJIRA ELSHANI
Overview
5
5
years of professional experience
Work History
Research Assistant- Communication Intelligence
INSTITUT FÜR MANAGEMENT- UND WIRTSCHAFTSFORSCHUNG
2025.05 - Current
- Conducted literature reviews to support research projects and inform strategic decisions.
- Assisted in data collection and analysis using statistical software to ensure accuracy of findings.
- Prepared detailed reports and presentations to communicate research results to stakeholders effectively.
Internship
EMBASSY OF THE REPUBLIC OF KOSOVO
2024.03 - 2024.07
- Researched and analyzed current political developments in Austria, producing internal reports for diplomatic use.
- Support in Event Management.
- Shadowed daily activities of office staff to gain understanding of scope of work.
- Participated in planning and execution of community outreach programs, strengthening community relations.
Internship
CONSULATE OF THE REPUBLIC OF KOSOVO
2024.02 - 2024.03
- Researched and analyzed current political developments for internal diplomatic reports
- Supported event planning and diplomatic outreach activities
- Gained insight into embassy operations by shadowing senior staff
Innovation Consultant
INNOSCRIPTA AG
2023.01 - 2023.12
- Consulted clients on securing national R&D funding, with a focus on the German Research Allowance (FZulG)
- Evaluated the technical and economic viability of innovation and development projects
- Translated complex R&D concepts into structured, funding-compliant documentation
- Delivered targeted market and technology research to inform strategic innovation proposals
Account Manager
GO STUDENT GMBH
2022.04 - 2022.10
- Advised parents on tailored online tutoring packages based on students’ academic performance and goals
- Contributed to team revenue targets of ~€20,000/month by converting 4–6 leads into paying clients monthly
- Performed structured learning needs assessments to match students with suitable tutors and learning plans
- Supported the full client lifecycle from first contact to onboarding, ensuring smooth contract closure and satisfaction
- Maintained lead tracking and follow-up communication via internal CRM systems
Insurance Consultant
MERKUR VERSICHERUNG AG
2020.04 - 2022.02
- Sold private and corporate insurance products across four categories: health, accident, life, and pension
- Achieved 100 % target fulfillment in 3.5 out of 4 product categories over multiple sales periods
- Advised and insured over 100 clients – including private individuals, companies, and nonprofit organizations – through needs-based consultations and tailored risk and coverage analysis.
- Identified cross- and upselling opportunities by evaluating existing coverage gaps
- Recommended customized insurance strategies to reduce risk and optimize protection
- Maintained long-term client relationships and provided post-sales support throughout policy cycles
Legal Intern
THE KOSOVA REHABILITATION CENTRE FOR TORTURE VICTIMS (KRCT-NGO)
2021.08 - 2021.08
- Conducted legal research to compile evidence for human rights and rehabilitation-related cases.
- Interviewed individuals involved in legal proceedings gathering factual information about cases.
- Researched applicable laws and legal precedents.
- Reviewed statutes and regulations finding precedents for cases for lawyers to review.
Education
Bachelor of Science - International Industrial Engineering
FH Technikum
Bachelor of Arts - Sociology
University of Vienna
01.2025
High School Diploma -
Realgymnasium
06.2019
Languages
German
Bilingual or Proficient (C2)
English
Advanced (C1)
Albanian
Advanced (C1)
French
Beginner (A1)
Italian
Beginner (A1)
ACTIVITIES
- Political Youth Party (FH Technikum Wien) – Serving as communications advisor, supporting strategic messaging, student engagement, and public outreach
- Heart Hackathon – Currently participating in an interdisciplinary and international innovation challenge focused on health and technology
- YUNA – Young United Nations Association – Involved in UN-simulation formats to deepen my understanding of international diplomacy, negotiation, and multilateral cooperation
Timeline
Research Assistant- Communication Intelligence
INSTITUT FÜR MANAGEMENT- UND WIRTSCHAFTSFORSCHUNG
2025.05 - Current
Internship
EMBASSY OF THE REPUBLIC OF KOSOVO
2024.03 - 2024.07
Internship
CONSULATE OF THE REPUBLIC OF KOSOVO
2024.02 - 2024.03
Innovation Consultant
INNOSCRIPTA AG
2023.01 - 2023.12
Account Manager
GO STUDENT GMBH
2022.04 - 2022.10
Legal Intern
THE KOSOVA REHABILITATION CENTRE FOR TORTURE VICTIMS (KRCT-NGO)
2021.08 - 2021.08
Insurance Consultant
MERKUR VERSICHERUNG AG
2020.04 - 2022.02
Bachelor of Science - International Industrial Engineering
FH Technikum
Bachelor of Arts - Sociology
University of Vienna
High School Diploma -
Realgymnasium