ARGJIRA ELSHANI
Overview
5
5
years of professional experience
Work History
Research Assistant- Communication Intelligence
INSTITUT FÜR MANAGEMENT- UND WIRTSCHAFTSFORSCHUNG
05.2025 - Current
- Conducted literature reviews to support research projects and inform strategic decisions.
- Assisted in data collection and analysis using statistical software to ensure accuracy of findings.
- Prepared detailed reports and presentations to communicate research results to stakeholders effectively.
Internship
EMBASSY OF THE REPUBLIC OF KOSOVO
03.2024 - 07.2024
- Researched and analyzed current political developments in Austria, producing internal reports for diplomatic use.
- Support in Event Management.
- Shadowed daily activities of office staff to gain understanding of scope of work.
- Participated in planning and execution of community outreach programs, strengthening community relations.
Internship
CONSULATE OF THE REPUBLIC OF KOSOVO
02.2024 - 03.2024
- Researched and analyzed current political developments for internal diplomatic reports
- Supported event planning and diplomatic outreach activities
- Gained insight into embassy operations by shadowing senior staff
Innovation Consultant
INNOSCRIPTA AG
01.2023 - 12.2023
- Consulted clients on securing national R&D funding, with a focus on the German Research Allowance (FZulG)
- Evaluated the technical and economic viability of innovation and development projects
- Translated complex R&D concepts into structured, funding-compliant documentation
- Delivered targeted market and technology research to inform strategic innovation proposals
Account Manager
GO STUDENT GMBH
04.2022 - 10.2022
- Advised parents on tailored online tutoring packages based on students’ academic performance and goals
- Contributed to team revenue targets of ~€20,000/month by converting 4–6 leads into paying clients monthly
- Performed structured learning needs assessments to match students with suitable tutors and learning plans
- Supported the full client lifecycle from first contact to onboarding, ensuring smooth contract closure and satisfaction
- Maintained lead tracking and follow-up communication via internal CRM systems
Insurance Consultant
MERKUR VERSICHERUNG AG
04.2020 - 02.2022
- Sold private and corporate insurance products across four categories: health, accident, life, and pension
- Achieved 100 % target fulfillment in 3.5 out of 4 product categories over multiple sales periods
- Advised and insured over 100 clients – including private individuals, companies, and nonprofit organizations – through needs-based consultations and tailored risk and coverage analysis.
- Identified cross- and upselling opportunities by evaluating existing coverage gaps
- Recommended customized insurance strategies to reduce risk and optimize protection
- Maintained long-term client relationships and provided post-sales support throughout policy cycles
Legal Intern
THE KOSOVA REHABILITATION CENTRE FOR TORTURE VICTIMS (KRCT-NGO)
08.2021 - 08.2021
- Conducted legal research to compile evidence for human rights and rehabilitation-related cases.
- Interviewed individuals involved in legal proceedings gathering factual information about cases.
- Researched applicable laws and legal precedents.
- Reviewed statutes and regulations finding precedents for cases for lawyers to review.
Education
Bachelor of Science - International Industrial Engineering
FH Technikum
Bachelor of Arts - Sociology
University of Vienna
01.2025
High School Diploma -
Realgymnasium
06.2019
Languages
German
Bilingual or Proficient (C2)
English
Advanced (C1)
Albanian
Advanced (C1)
French
Beginner (A1)
Italian
Beginner (A1)
ACTIVITIES
- Political Youth Party (FH Technikum Wien) – Serving as communications advisor, supporting strategic messaging, student engagement, and public outreach
- Heart Hackathon – Currently participating in an interdisciplinary and international innovation challenge focused on health and technology
- YUNA – Young United Nations Association – Involved in UN-simulation formats to deepen my understanding of international diplomacy, negotiation, and multilateral cooperation
Timeline
Research Assistant- Communication Intelligence
INSTITUT FÜR MANAGEMENT- UND WIRTSCHAFTSFORSCHUNG
05.2025 - Current
Internship
EMBASSY OF THE REPUBLIC OF KOSOVO
03.2024 - 07.2024
Internship
CONSULATE OF THE REPUBLIC OF KOSOVO
02.2024 - 03.2024
Innovation Consultant
INNOSCRIPTA AG
01.2023 - 12.2023
Account Manager
GO STUDENT GMBH
04.2022 - 10.2022
Legal Intern
THE KOSOVA REHABILITATION CENTRE FOR TORTURE VICTIMS (KRCT-NGO)
08.2021 - 08.2021
Insurance Consultant
MERKUR VERSICHERUNG AG
04.2020 - 02.2022
Bachelor of Science - International Industrial Engineering
FH Technikum
Bachelor of Arts - Sociology
University of Vienna
High School Diploma -
Realgymnasium
Similar Profiles
Usara AfiaUsara Afia
Intern at Leibniz-Institut für Naturstoff-Forschung und Infektionsbiologie e. V. Hans-Knöll-InstitutIntern at Leibniz-Institut für Naturstoff-Forschung und Infektionsbiologie e. V. Hans-Knöll-Institut
ABHIRAMI SREEPRAKASHABHIRAMI SREEPRAKASH
Master Thesis Candidate at Fraunhofer-Institut für Umwelt, Sicherheits- und Energietechnik UMSICHTMaster Thesis Candidate at Fraunhofer-Institut für Umwelt, Sicherheits- und Energietechnik UMSICHT
Pratik ShresthaPratik Shrestha
R&D Student at Institut Für Bioverfahrenstechnik Und PharmazeutisR&D Student at Institut Für Bioverfahrenstechnik Und Pharmazeutis
Chee Yong YouChee Yong You
Intelligence Research Assistant at Singapore Armed ForcesIntelligence Research Assistant at Singapore Armed Forces
RAJA ANTONY MANDALRAJA ANTONY MANDAL
Communication Research Assistant at Northeastern UniversityCommunication Research Assistant at Northeastern University