Armela Cibukaj
Overview
4
4
years of professional experience
Work History
People Operations Specialist
Paysafe (via Pplwise)
07.2024 - Current
- Management of master data in SuccessFactors and maintenance of digital personnel files
- Support for preparatory payroll and communication with external payroll providers as well as the finance and accounting team
- Assistance in handling the entire employee lifecycle: onboarding, contract management, provision of certificates or documents, and offboarding
- Operational support for HR colleagues in Austria as part of the DACH region HR team
- Addressing employees' needs and assisting in resolving various matters
- Administration of the time tracking tool and support for employees regarding related inquiries
- Management of employee benefits such as public transport tickets, gym memberships, and support with visa matters
- Support for HR projects and optimization of existing processes
Trainee People Experience
EBay Germany
04.2023 - 03.2024
- Support and consultation for employees and managers on all operational HR matters
- Handling administrative HR management tasks within personnel support (e.g., preparation of employment contracts, contract changes, certificates, absences, offboarding, and visa processes)
- Maintenance of employee master data in the HR management system and management of electronic personnel files (Workday, Salesforce, Iron Mountain)
- Close collaboration with other HR departments (e.g., Recruiting, Payroll)
- Participation in cross-country projects, as well as process optimization and troubleshooting
Working Student People Operations
Idealo GmbH
03.2022 - 03.2023
- Handling of the employee mailbox
- Point of contact for employees regarding various inquiries related to time tracking, vacation balance, sick leave, benefits, parental leave, etc.
- Document management in the HRIS Bamboo
- Maintenance of personnel files (both digital and physical)
- Responsible for document creation, such as employment contracts, contract amendments, secondments, and certificates
- Support in onboarding and offboarding processes
- Assistance to the entire People Operations team in daily tasks
- Preparation of all reference letters using Haufe Zeugnis Manager
- Creation of cost coverage statements for team events
Working Student Recruiting
Caseking GmbH
09.2021 - 02.2022
- Support for the People Operations team with all organizational tasks
- Management of the applicant tracking system
- Recruitment process management – from creating job profiles to contract signing
- Processing and maintenance of master data in the HRIS
- Maintenance of personnel files (both digital and physical)
- Direct search via LinkedIn
Working Student Junior Marketing Assistant
German Near and Middle East Association (NUMOV)
03.2021 - 06.2021
- Event planning for various events with ambassadors from different countries
Education
Master of Arts - Marketing Management
Technische Hochschule Wildau
02-2023
Bachelor of Science - Business Administration & IT
Canadian Institute of Technology
08-2019
Skills
- HR policies and procedures
- Fast learner
- Punctual and reliable
- Active learning
- Team support
- Administrative support
Accomplishments
Albanian Red Cross (Voluntary work in an orphanage, 2016)
Languages
English
Full Professional
German
Full Professional
Albanian
Native or Bilingual
Timeline
People Operations Specialist
Paysafe (via Pplwise)
07.2024 - Current
Trainee People Experience
EBay Germany
04.2023 - 03.2024
Working Student People Operations
Idealo GmbH
03.2022 - 03.2023
Working Student Recruiting
Caseking GmbH
09.2021 - 02.2022
Working Student Junior Marketing Assistant
German Near and Middle East Association (NUMOV)
03.2021 - 06.2021
Master of Arts - Marketing Management
Technische Hochschule Wildau
Bachelor of Science - Business Administration & IT
Canadian Institute of Technology
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