Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Arun Philip Varghese

Vienna

Summary

Strategic and results-driven Delivery Leader with a proven track record of leading enterprise delivery teams across complex, multi-national engagements. With over a decade of experience in driving digital transformation, stakeholder alignment, and scalable delivery frameworks, I bring a deep understanding of enterprise customer needs and the ability to translate them into actionable delivery strategies. My leadership style emphasizes collaboration, agility, and continuous improvement, aligning closely with Atlassian’s values of openness, innovation, and customer-centricity. Having successfully managed cross-functional teams and built trusted relationships with C-level stakeholders, I am passionate about empowering delivery managers to thrive in dynamic environments. I excel in building high-performing teams, optimizing delivery operations, and fostering a culture of accountability and excellence. My experience spans industries and geographies, making me adept at navigating diverse organizational landscapes and delivering consistent value.

Overview

27
27
years of professional experience
7
7
Certifications

Work History

Head of Delivery

Capgemini Austria
02.2022 - Current
  • Role: As Delivery Manager at Capgemini Austria, I led multi-disciplinary teams delivering high-impact digital transformation programs for our clients (across sectors) and ensured organization readiness to deliver results.
  • Orchestrated Agile project delivery across all the projects delivered from Austria, enhancing operational performance and delivering value to customers across sectors. These projects span across SAP migration, S4 Hana roll-out, Pega Implementation and support, Analytics & Big Data, AI, Data Engineering, Application Modernization & Service Delivery.
  • Facilitated solution design and presales initiatives, securing key client wins and strengthening Capgemini’s market position.
  • Instituted a centralized Project Management Office (PMO), to ensure that all projects are governed and delivered in a consistent manner adhering to Agile best practices (leveraging Scrum, Kanban frameworks).
  • Provided oversight and supported the Project and Program Managers in adapting agile methodologies, identifying risks, taking corrective actions and to drive projects successfully.
  • Built a Central Operations team and established process to manage demand, supply effectively.
  • Streamlined Operations within Austria and ensured that forecasts are accurate, streamlined capability building and improved resource planning to meet all Operational KPI’s.
  • Led the formulation of strategic priorities along with CEO and drove them with a core team for the last two years. Drove reorganization to ensure more accountability and alignment to strategic priorities.
  • During this period, I was also leading the Cloud & Custom Applications practice and also had the role of Delivery Executive for some of the engagements.

Engagement Director

Capgemini India
05.2014 - 02.2022
  • Role: I held several key leadership positions, including Program Director for the PSA account, Oracle DC Head for Capgemini Group IT, Centrica ODC Head, and UK Service Introduction Lead. My responsibilities spanned program management, service delivery, and strategic leadership across diverse technology domains.
  • As Program Director for the Stellantis account (Automotive industry), delivered a €20M ADM portfolio (Java & Open source technologies using tools like Jira, Confluence, Tempo & Clarity) for a leading French automotive client with a 200-member global team. Improved delivery predictability, quality, and customer satisfaction (8/10), securing contract extensions. Drove innovation and value creation from delivery teams. Contributed to the modernization roadmap for Order Management across global plants.
  • In my role as Shared Service IT Head for Capgemini Group IT, I led global IT services for Group Finance and Procurement, with a major focus on optimizing the IT portfolio (replacing local apps with Oracle ERP) across all regions globally. Spearheaded the collaboration between Business & IT and helped reduce the overall IT spend in these areas. Ensured consistent and predictable service delivery during month-end closures. Managed a 200+ member global team (IN, PL, NL, DE) and a €12M annual budget. Drove IT platform modernization and helped in shaping the cloud strategy. Negotiated vendor contracts and ensured alignment with strategic goals
  • As Centrica Offshore Delivery Center Head (Utilities industry), Delivered Application Development and Maintenance services for a top UK utilities firm, managing 30+ applications across SAP and Microsoft platforms. Achieved 98% SLA compliance and improved customer satisfaction by 15% year-over-year. Streamlined delivery across 3 business units, reducing operational costs by 12%. Generated €2M+ in new business through increased stakeholder engagement and innovative solutions (e.g., dynamic pricing models). Successfully led Centrica’s first S/4HANA implementation.

Program Manager

IBM India
09.2003 - 04.2014
  • Role: During my 10+ years at IBM, I had the privilege to manage several key engagements for clients like Equinor, BP. I spent significant time at these engagements and built a solid delivery foundation which helped me take more Leadership roles within the organization. During this period, I also contributed to organizational initiatives: ISO 27001, project health checks, and PM capability building while playing the role of Dy Practice Lead.
  • As Equinor (Oil & Gas) Offshore Delivery Center Lead, I Managed Equinor’s multi-tower account (SAP & Microsoft stack with a TCV: 500 MNOK) for 4 years, leading 200+ resources with 80% offshore leverage. During this period, I was able to increase the customer satisfaction from 4.4 to 5/6 and in the process secured 3-year contract extension. Improved delivery margins by 15% via industrialization levers (Shift Left, offshore optimization, cross-skilling). Generated new business through proposals in server consolidation, mobile solutions, and service integration. I developed innovative pricing models (e.g., Catalog pricing, Price-per-TeamSite for SharePoint migration) which helped us grow the account.
  • I was involved in winning the Equinor engagement (Oil & Gas) for IBM. Managed delivery for Equinor’s Non-SAP Tower, covering MS.Net, SharePoint, Java, and Unix applications. Expanded the initial scope by introducing SharePoint 2003/2007 and vendor application support. Led Six Sigma and Lean initiatives, reducing incident bounce count and improving turnaround time. During my tenure at BP (Oil & Gas), we delivered a new corporate web application (ASP.net, VB, SQL Server).I was involved in estimation, development, and deployment of this application. Executed Six Sigma project to optimize offshore resource utilization

Project Lead (Java & Microsoft technologies)

Soft Systems India
02.2000 - 08.2003

Systems Engineer (Mainframe technologies)

Syntel India
04.1998 - 02.2000

Education

Executive Program - Business Management

IIM Calcutta
06.2008

MS - Software Systems

BITS Pilani
06.2004

BTech - Electronics & Communication

University of Kerala
06.1997

Skills

Leadership in global team management

Certification

Delivery Executive Training, Capgemini 2025

Timeline

Head of Delivery

Capgemini Austria
02.2022 - Current

Engagement Director

Capgemini India
05.2014 - 02.2022

Program Manager

IBM India
09.2003 - 04.2014

Project Lead (Java & Microsoft technologies)

Soft Systems India
02.2000 - 08.2003

Systems Engineer (Mainframe technologies)

Syntel India
04.1998 - 02.2000

MS - Software Systems

BITS Pilani

BTech - Electronics & Communication

University of Kerala

Executive Program - Business Management

IIM Calcutta

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