Avidheo Choudhury
Vienna
Summary
Born in Austria and raised in India, I was immersed in a multicultural environment from a young age, which I have come to deeply appreciate. My experiences working with diverse nationalities have equipped me with strong interpersonal skills and a natural talent for hospitality. I derive great fulfillment from making guests happy and ensuring their needs are met, which I believe aligns perfectly with the customer-focused role of a retail assistant.
Overview
7
7
years of professional experience
Work History
Cabin Attendant
Wizzair
07.2021 - Current
- Demonstrated ability to provide outstanding service, ensuring passenger comfort and satisfaction throughout the flight
- Developed strong verbal and non-verbal communication skills to clearly convey information to passengers and coordinate with crew members effectively
- Experienced in maintaining composure under pressure and handling emergency situations, ensuring the safety and well-being of passengers
- Skillful in addressing and resolving conflicts or complaints efficiently, promoting a positive travel experience for passengers
- Worked closely with diverse teams to ensure smooth operations, fostering a collaborative and supportive work environment
- Gained experience interacting with passengers from various cultural backgrounds, enhancing cultural sensitivity and adaptability
- Ensured compliance with safety regulations and attended to all pre-flight and in-flight procedures meticulously
- Effectively managed time and prioritized tasks to ensure timely service delivery during flights
- Thrived in a dynamic and fast-paced environment, adapting quickly to changing schedules and passenger needs
Internship Student
JW Marriott
07.2018 - 09.2018
- Provided exceptional front-office support, adeptly addressing customer inquiries and facilitating swift resolution of issues to enhance satisfaction
- Skillfully navigated customer complaints and executed refunds, promoting a favorable service experience and reinforcing customer loyalty
- Collaborated with clients to diagnose and solve problems, improving operational efficiency and refining customer service skills
Education
High School Diploma -
Calcutta International School Society
01.2019
Skills
- Leadership
- Time Management
- Communication Skills
- Customer Service
- Crisis Management
Languages
English
Proficient
C2
Hindi
Advanced
C1
Bengali
Advanced
C1
Personal Information
- Date of Birth: 04/06/00
- Nationality: Austrian
Timeline
Cabin Attendant
Wizzair
07.2021 - Current
Internship Student
JW Marriott
07.2018 - 09.2018
High School Diploma -
Calcutta International School Society
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