Ayu Candra
Vienna
Summary
Professional with experience in customer service, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional customer experiences. Skilled in hospitality, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and customers. Knowledgeable 'Escort' with keen eye for customer service and client needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Personal Stylist
Swarovski
03.2024 - Current
- Consulted with clients to determine style preferences and provide appropriate recommendations for new image.
- Enhanced client satisfaction by providing personalized style consultations and wardrobe assessments.
- Maintained a high level of professionalism at all times, respecting client confidentiality and privacy while providing exceptional service.
- Curated on-trend fashion ensembles for various occasions, boosting client confidence and enhancing personal style.
Food Service Employee
Kaiserhof Hotel
05.2023 - 01.2024
- Improved customer satisfaction by providing timely and accurate services in a professional manner.
- Collaborated with team members to ensure optimal service quality for all customers.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Flight Attendant
Air Atlanta Icelandic
04.2017 - 10.2021
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Collaborated with flight crew to maximize smooth and safe flights.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Ensured safety and comfort of customers onboard aircraft.
Education
International Business Economics -
Universitas Pasundan
06.2007
Skills
- Indonesian
- English
- German
- Client Relationship Building
- Client Needs Assessment
- Customer Service
- Strong Work Ethic
- Hospitality service expertise
- Public Speaking
- Safety Procedures
- Interpersonal communications
- Guest Services
Hobbies and Interests
- Reading
- Hiking
- Photography
Personal Information
Date of Birth: 07/12/85
Certification
- Hospitality and Customer Service Certification - Various Accredited Institutions.
- First Aid, CPR, and AED Certification - American Red Cross.
Timeline
Personal Stylist
Swarovski
03.2024 - Current
Food Service Employee
Kaiserhof Hotel
05.2023 - 01.2024
Flight Attendant
Air Atlanta Icelandic
04.2017 - 10.2021
International Business Economics -
Universitas Pasundan
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