Rahaf Arteish
Amman
Summary
Quality Management professional with expertise in process optimization, complaint resolution, and continuous improvement. Skilled in using SAP and JIRA for data analysis and root cause tracking. Experienced in developing SOPs, conducting audits.
Overview
1
1
year of professional experience
19
19
years of post-secondary education
Work History
Pre-Master in Quality Mangement
Syntegon Technology GmbH
05.2024 - Current
- Develop and execute quality audits using JIRA to track findings and manage corrective actions.
- Utilize SAP to uncover root causes and track claim resolutions, ensuring effective follow-ups and process improvements.
- Create innovative dashboards and visual reports in SAP to provide actionable insights and drive strategic improvements.
- Enhance cross-departmental quality management processes by using SAP for root cause tracking and applying findings to improve workflows.
- Develop detailed SOPs for JIRA and produce comprehensive reports in German and English that highlight technical solutions and process innovations.
Quality Assurance internship
Dar Aldawaa
6 2020 - 9 2020
- Strong attention to detail and a solid understanding of GMP regulations and industry standards
- Preparing official results reports to ensure compliance with regulatory standards
- Measure product sizes to determine packaging equipment needs, packaging options and product specifications
- Evaluate and document analytical results in a QM system
- Prepare and measure samples using modern analytical techniques
- Perform tests and experiments using various techniques.
Quality managements internship
Syntegon Technology GmbH
05.2023 - 11.2023
- Support in quality management processes, including cross departmental collaboration with assembly, service and design
- Focus on complaint management, development of corrective actions by supporting the team in identifying root causes and defining actions
- SAP analysis and tracking of quality management root causes, contributing to the enhancement of processes
- Gained comprehensive insights into various aspects of quality management, actively contributing knowledge and skills
- Writing comprehensive reports in German and English for customers addressing technical solutions and process changes
- Taking on small projects in the area of complaints management after a training period.
Education
Bachelor's degree in pharmaceutical and chemical engineering -
German Jordanian University (GJU)
Madaba, Jordan. 09.2018 - 05.2024
Exchange Semester in Food Technology -
Fulda University
Fulda, Germany 10.2022 - 05.2023
High school diploma -
Wahat Al-tarbiyah Al-haditha
Riyadh, Saudi Arabia 09.2004 - 05.2017
Skills
Microsoft Office Suite
Personal Information
- Date of Birth: 01/01/1999
- Nationality: Jordanian
Languages
Arabic
Proficient
C2
English
Proficient
C2
German
Intermediate
B1
Timeline
Pre-Master in Quality Mangement
Syntegon Technology GmbH
05.2024 - Current
Quality managements internship
Syntegon Technology GmbH
05.2023 - 11.2023
Exchange Semester in Food Technology -
Fulda University
10.2022 - 05.2023
Bachelor's degree in pharmaceutical and chemical engineering -
German Jordanian University (GJU)
09.2018 - 05.2024
High school diploma -
Wahat Al-tarbiyah Al-haditha
09.2004 - 05.2017
Quality Assurance internship
Dar Aldawaa
6 2020 - 9 2020
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