Barry McIntyre
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Reliable individual proudly offering 17 years of experience fostering repeat customers through consistent, professional service. Skilled in handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff.
Overview
17
17
years of professional experience
Work History
Kellner/ Assistant Manager
The Longhall Irish Pub And Kitchen
06.2020 - 03.2024
- Greeting guests and showing them to their tables.
- Taking orders for foods and drinks and respective requests.
- Making sure customers were comfortable and happy with their experience.
- Bi-weekly cleaning of the Tank beer lines, ensuring the best quality for our fresh unpasteurized beer.
- Sorting the end of day takings, inputting the information into the system and making sure the correct amounts were locked safely away ready for bank deposit.
- Closing down the bar and making sure the premises were secure before locking up for the night.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with customers.
- Worked effectively in fast-paced environments.
Kellner
Brickmakers American Smokehouse
11.2018 - 06.2019
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Greeted new customers, discussed specials, and took drink orders.
- Informed customers about daily and seasonal specials.
Bar Manager
Crossfields Australian Pub
03.2007 - 06.2016
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Managed staff schedules and maintained adequate coverage for all shifts.
Education
No Degree -
The Howard Secondary School
Kent, UKSkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Attention to Detail
- Dependable and Responsible
- Time Management
- Problem Resolution
Hobbies
I am an avid fan of Football, F1, NFL, Golf and Darts.
I love to relax by watching live sports.
I enjoy regularly going to the gym, Cinema and playing Golf.
Languages
English
Native language
German
Elementary
A2
Timeline
Kellner/ Assistant Manager
The Longhall Irish Pub And Kitchen
06.2020 - 03.2024
Kellner
Brickmakers American Smokehouse
11.2018 - 06.2019
Bar Manager
Crossfields Australian Pub
03.2007 - 06.2016
No Degree -
The Howard Secondary School
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