Belal ALLAM
Project Manager With Solid Full Stack Development Skills
vienna
Summary
Dynamic and results-driven professional with a unique background in fitness management, customer service, and full-stack web development. Proven ability to lead teams, optimize operations, and deliver innovative tech solutions. Skilled in Agile methodologies, project management, and cross-functional collaboration. Fluent in English (C2), German (B2), and Arabic (Native speaker).
Overview
14
14
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Office and Seminar Manager
Trinergy
01.2015 - Current
- Managed seminar logistics, client communication, and ensured seamless operations.
- Coordinated events and streamlined organizational workflows.
Personal Trainer
Self-Employed Personal Trainer
01.2018 - Current
- Developed customized training plans that improved 90% of client fitness goals by over 20% within six months.
- Integrated innovative techniques and cutting-edge equipment to enhance client performance.
Branch Manager
MSG Online GmbH
01.2023 - 01.2024
- Led branch operations, staff management, marketing, and sales.
- Conducted detailed analysis and reporting, increasing operational efficiency.
Deputy Branch Manager
FIMA Sportstudio Management GmbH
01.2022 - 12.2022
- Improved operational efficiency by 15% through process enhancements and staff training.
- Executed targeted marketing campaigns leading to a 20% increase in membership.
Technical Support Advisor
Samsung UK
01.2013 - 12.2014
- Provided technical support to over 500 customers monthly, achieving a 95% customer satisfaction rate.
- Specialized in personalized troubleshooting using advanced support tools.
Customer Support Specialist
Vodafone UK
01.2011 - 12.2013
- Streamlined ticket management systems, improving resolution times by 30%.
- Managed over 1,000 customer inquiries monthly, boosting positive reviews by 25%.
Education
Google Foundation of Project Management - Project Management
Coursera
Online InstituteFull Stack Web Developer - IT Web Development
Upleveled GmbH
Vienna, Austria04-2025
Project Manager - Project Management
Plativio Modern Training GmbH
Vienna, Austria 04.2001 -
Master of Science - Sports And Nutrition Science
Donau University Krems
Krems, Austria 04.2001 - 01.2018
Post-Baccalaureate Diploma - Physiotherapy
Helwan University
Cairo, Egypt 04.2001 -
Bachelor of Science - Sports And Fitness Administration
Helwan University
Cairo 04.2001 - 01.2010
Skills
Front-End Skills
HTML, CSS, JavaScript, React, Nextjs
Back-End Skills
Nodejs, Java, Prisma ORM, PostgreSQL, Git
Cybersecurity Skills
Linux , IT Operations, Authentication, Authorization, Validation
Management Skills
Project Coordination, T Projects, Scrum, Kanban, Procurement, Project Planning, Project Documentation
Communication Skills
Presentations, Conflict Management, Communication, Problem Solving
English, Arabic, German
Certification
Web Developer Certification, Upleveled GmbH, 01/2025, 04/2025, (Advanced training in full-stack web development and Agile methodologies)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Branch Manager
MSG Online GmbH
01.2023 - 01.2024
Deputy Branch Manager
FIMA Sportstudio Management GmbH
01.2022 - 12.2022
Personal Trainer
Self-Employed Personal Trainer
01.2018 - Current
Office and Seminar Manager
Trinergy
01.2015 - Current
Technical Support Advisor
Samsung UK
01.2013 - 12.2014
Customer Support Specialist
Vodafone UK
01.2011 - 12.2013
Project Manager - Project Management
Plativio Modern Training GmbH
04.2001 -
Master of Science - Sports And Nutrition Science
Donau University Krems
04.2001 - 01.2018
Post-Baccalaureate Diploma - Physiotherapy
Helwan University
04.2001 -
Bachelor of Science - Sports And Fitness Administration
Helwan University
04.2001 - 01.2010
Google Foundation of Project Management - Project Management
Coursera
Full Stack Web Developer - IT Web Development
Upleveled GmbH