Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Belal ALLAM

Belal ALLAM

Project Manager With Solid Full Stack Development Skills
vienna

Summary

Dynamic and results-driven professional with a unique background in fitness management, customer service, and full-stack web development. Proven ability to lead teams, optimize operations, and deliver innovative tech solutions. Skilled in Agile methodologies, project management, and cross-functional collaboration. Fluent in English (C2), German (B2), and Arabic (Native speaker).

Overview

14
14
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

Office and Seminar Manager

Trinergy
01.2015 - Current
  • Managed seminar logistics, client communication, and ensured seamless operations.
  • Coordinated events and streamlined organizational workflows.

Personal Trainer

Self-Employed Personal Trainer
01.2018 - Current
  • Developed customized training plans that improved 90% of client fitness goals by over 20% within six months.
  • Integrated innovative techniques and cutting-edge equipment to enhance client performance.

Branch Manager

MSG Online GmbH
01.2023 - 01.2024
  • Led branch operations, staff management, marketing, and sales.
  • Conducted detailed analysis and reporting, increasing operational efficiency.

Deputy Branch Manager

FIMA Sportstudio Management GmbH
01.2022 - 12.2022
  • Improved operational efficiency by 15% through process enhancements and staff training.
  • Executed targeted marketing campaigns leading to a 20% increase in membership.

Technical Support Advisor

Samsung UK
01.2013 - 12.2014
  • Provided technical support to over 500 customers monthly, achieving a 95% customer satisfaction rate.
  • Specialized in personalized troubleshooting using advanced support tools.

Customer Support Specialist

Vodafone UK
01.2011 - 12.2013
  • Streamlined ticket management systems, improving resolution times by 30%.
  • Managed over 1,000 customer inquiries monthly, boosting positive reviews by 25%.

Education

Google Foundation of Project Management - Project Management

Coursera
Online Institute

Full Stack Web Developer - IT Web Development

Upleveled GmbH
Vienna, Austria
04-2025

Project Manager - Project Management

Plativio Modern Training GmbH
Vienna, Austria
04.2001 -

Master of Science - Sports And Nutrition Science

Donau University Krems
Krems, Austria
04.2001 - 01.2018

Post-Baccalaureate Diploma - Physiotherapy

Helwan University
Cairo, Egypt
04.2001 -

Bachelor of Science - Sports And Fitness Administration

Helwan University
Cairo
04.2001 - 01.2010

Skills

Front-End Skills

Certification

Web Developer Certification, Upleveled GmbH, 01/2025, 04/2025, (Advanced training in full-stack web development and Agile methodologies)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Branch Manager

MSG Online GmbH
01.2023 - 01.2024

Deputy Branch Manager

FIMA Sportstudio Management GmbH
01.2022 - 12.2022

Personal Trainer

Self-Employed Personal Trainer
01.2018 - Current

Office and Seminar Manager

Trinergy
01.2015 - Current

Technical Support Advisor

Samsung UK
01.2013 - 12.2014

Customer Support Specialist

Vodafone UK
01.2011 - 12.2013

Project Manager - Project Management

Plativio Modern Training GmbH
04.2001 -

Master of Science - Sports And Nutrition Science

Donau University Krems
04.2001 - 01.2018

Post-Baccalaureate Diploma - Physiotherapy

Helwan University
04.2001 -

Bachelor of Science - Sports And Fitness Administration

Helwan University
04.2001 - 01.2010

Google Foundation of Project Management - Project Management

Coursera

Full Stack Web Developer - IT Web Development

Upleveled GmbH

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Belal ALLAMProject Manager With Solid Full Stack Development Skills