Birsen Elles

• Manage aviation software products; Aircraft Records Management, MRO Connect, Workflow Management, M&E Systems Integrations
• Work with global cross-functional teams to deliver high revenue aviation products
• Manage product backlog; continuously ordering and prioritizing to ensure that the backlog meets customer needs based on value
• Collaborate with customer and business stakeholders to develop roadmaps both at the product and portfolio level, then planning and managing milestones
• Lead software development activities and QA activities
• Follow up Freshdesk tickets
• Define deployment notes and prepare release boards.
• Manage applications integrations to product environment.

Planned and devised cohesive test plans for projects using advanced testing technologies. Defined and create automation, functional and nonfunctional test infrastructures.

Collaborated with QA analysts to establish, meet and maintain quality assurance thresholds based on best-practice tools.

POST terminal applications tested and integrated to EMV services

Developed effective test strategies based on requirements analysis and risk assessment for optimal Payment, Policy & Charging Facilities.

Provided software solutions to improve quality of Femtocell Systems

Leveraged telecom core network (NGIN) best practices to maintain high standards of quality assurance throughout the project lifecycle.

Diagnosed and troubleshot hardware, software and network issues for Toshiba notebook technologies