BÉLA MÉSZÁROS
Senior Flight Attendant
Vienna
Summary
Adept at enhancing team efficiency and customer loyalty, my tenure at Lauda Europe showcases a blend of in-flight safety expertise and exceptional relationship management. Mastering emergency care and crew coordination, I've led by example, ensuring seamless operations and safety, while actively advancing my skills through continuous training.
Helpful Flight Attendant dedicated to safety and customer service. Offers assistance with personable attitude to make flights enjoyable. Knowledgeable and polished with strong interpersonal skills.
Experienced with passenger safety and customer service excellence. Utilizes leadership skills to manage and mentor cabin crew. Track record of maintaining high standards of safety and efficiency in dynamic flight conditions.
Overview
3
3
years of professional experience
Work History
Senior Flight Attendant
Lauda Europe
05.2023 - Current
- Improved team efficiency by mentoring junior flight attendants, sharing best practices, and fostering a collaborative work environment.
- Supported smooth boarding process by assisting passengers with seating arrangements, luggage storage, and answering inquiries.
- Collaborated with pilots and cabin crew members, ensuring effective communication and seamless operation of all flights.
- Increased customer loyalty with personalized attention to passengers, anticipating their needs, and resolving any issues promptly.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Offered personalized assistance to children, elderly and passengers with special needs.
- Ensured safety and comfort of customers onboard aircraft.
Flight Attendant
Lauda Europe
05.2022 - 05.2023
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Ensured safety and comfort of customers onboard aircraft.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
Education
Master of Education - Teacher
University of Debrecen
Debrecen, Hungary 04.2001 -
Skills
Personal grooming standards
In-flight safety expertise
Public speaking confidence
Emergency care
Adaptable mindset
Crew coordination
Relationship management
Safety procedures
Public speaking
Time management mastery
Airline operations
Flight procedures
LANGUAGES
Hungarian
English
Timeline
Senior Flight Attendant
Lauda Europe
05.2023 - Current
Flight Attendant
Lauda Europe
05.2022 - 05.2023
Master of Education - Teacher
University of Debrecen
04.2001 -
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