Motivated and empathetic graduate with a background in Business Administration and Social Management (HLW). Experience working with children and people with disabilities has honed strong communication skills, patience, and a genuine interest in supporting others. Thrives in service-oriented environments and seeks an opportunity in customer service in Lisbon to apply interpersonal skills, grow professionally, and contribute to a dynamic, international team. Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving.
Assisted in the daily care and supervision of children aged 3–6, supporting their social, emotional, and cognitive development through play-based learning activities. Helped implement educational games, creative projects, and basic literacy exercises. Ensured a safe and inclusive environment while encouraging positive behavior and interpersonal skills.
Assisted in preparing and distributing meals for homeless individuals at a community food organization. Ensured food safety and hygiene standards were met while providing compassionate support to vulnerable people. Collaborated with team members to maintain an efficient and welcoming environment.
Worked in a café supporting and assisting people with disabilities, fostering an inclusive and respectful environment. Provided excellent customer service while promoting accessibility and social interaction.
Supported daily care and supervision of children aged 3–6, encouraging their development through storytelling, arts and crafts, and music activities. Assisted in organizing group interactions and outdoor play to enhance social skills and physical coordination. Maintained a safe and nurturing environment while promoting positive behavior and teamwork.
Collaborative teamwork
Medical Administrative Assistant
Social Management
Accounting
Problem-solving
Skilled in Microsoft Office 365 tools
Quick learner
Fast learner
Collaborative teamwork
I aspire to build a meaningful career in customer service, where I can combine my strong interpersonal skills with my background in business and social management.