Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Chrochie Consuegra

Chrochie Consuegra

Medical Technologist And Nursing
Vienna,Austria

Summary

Strategic Supervisor with expertise prioritizing projects, planing workflow and managing employees to achieve operational goals. Resourceful individual with 15 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision making skills.

Bound to become a Strategic Medical Sales Representative and to have a track record of maintaining excellent client relationships. Committed to educating clients on proper use of products by offering detailed demonstrations and presenting brochures or other brand literature.

Overview

18
18
years of professional experience
5
5
years of post-secondary education
14
14
Certifications
6
6
Languages

Work History

Senior Cabin Crew Manager

Qatar Airways
Doha , Qatar
2017.04 - Current
  • Championed safety, customer experience and associate programs to foster well-being and achieve corporate compliance.
  • Engaged flight attendant by creating and fostering professional relationships with crew members.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Identified issues, analyzed information and provided solutions to problems.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Offered personalized assistance to children, elderly and passengers with special needs.
  • Ensure safety and comfort of customers onboard aircraft.
  • Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
  • Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Guest Relations Agent

Marco Polo Hotel
Davao City , Philippines
2006.06 - 2007.04
  • Engaged guests through upbeat conversation and personalized service.
  • Streamlined check-in process to decrease wait times and increase customer satisfaction.
  • Investigated guest challenges and sources of dissatisfaction to offer timely resolution.
  • Maintained consistent positive customer feedback.
  • Answered multi-line telephone system to aid guests, direct callers and take messages.
  • Anticipated and attentively handled guest needs or concerns.
  • Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
  • Arranged for transportation to and from airport, train station and events for visitors.

Education

Bachelor of Science - Nursing Education

Davao Doctors College
Davao City, Philippines
2006.03 - 2006.03

Bachelor of Science - Medical Technology

San Pedro College
Davao City Philippines
1999.06 - 2004.03

Skills

    Crew coordination

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Languages

English

Tagalog

German

Spanish

Hungarian

Arabic

Certification

Premium Cabin Promotion

Timeline

Cyber-security Awareness

2022-12

Office and Information Security Awareness

2022-12

Data Protection and Privacy Awareness

2022-12

Aviation Security Threat Reciept

2022-02

Airside Safety Awareness Training

2022-02

Hazard Awareness and Reporting

2021-05

Dangerous Goods Training Category 11

2021-04

Safety Management System

2020-12

Customer First Workshop

2017-12

Senior Cabin Crew Manager

Qatar Airways
2017.04 - Current

Cabin Services Director - Senior Leadership Excellence Program

2015-12

Cabin Senior - Leadership Excellence Program

2013-10

Responsible Service of Alcohol

2011-05

Premium Cabin Promotion

2009-08

Guest Relations Agent

Marco Polo Hotel
2006.06 - 2007.04

Bachelor of Science - Nursing Education

Davao Doctors College
2006.03 - 2006.03

Bachelor of Science - Medical Technology

San Pedro College
1999.06 - 2004.03

Fraud Risk Awareness

Chrochie ConsuegraMedical Technologist And Nursing