Cristian Enoae
Back Office Analyst
Brasov
Summary
Motivated and adaptable professional with experience in content moderation, customer interaction, and digital operations. Skilled in analyzing data, identifying risks, and making accurate decisions under pressure. Strong communicator with the ability to collaborate across teams and follow structured processes. Fast learner with solid technical skills, including Microsoft Office, CRM systems, workflow tools, and AI-assisted platforms. Eager to grow in a corporate environment where reliability, organization, and problem-solving are valued.
Overview
4
4
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Content Moderator / Back Office Analyst
Teleperformance
04.2023 - Current
- Monitored and reviewed large volumes of content, ensuring compliance with strict internal guidelines and safety policies.
- Applied fair and consistent judgment when moderating diverse types of content, contributing to a safe and positive online community.
- Identified and flagged harmful, abusive, or prohibited content with high accuracy, improving overall platform quality.
- Escalated sensitive cases and recognized recurring patterns or risk indicators in problematic content.
- Worked efficiently under pressure in a fast-paced environment, strengthening analytical thinking, decision-making, and teamwork.
Production Representative / Quality Checker
STABILUS
07.2022 - 12.2022
- Processed, organized, and inspected over 10,000 automotive components while maintaining high accuracy and workflow discipline.
- Performed visual quality checks based on strict criteria, ensuring product conformity and reducing defect risks.
- Developed attention to detail, manual precision, and the ability to follow standardized procedures.
- Collaborated with shift teams to maintain production flow and meet daily performance targets.
- Improved efficiency in a fast-paced environment that required focus, consistency, and reliability.
Sales Associate
SOCAR PETROLEUM
12.2021 - 06.2022
- Assisted a high volume of customers daily while ensuring accurate transactions and professional communication.
- Handled customer inquiries, complaints, and requests with patience and a service-oriented approach.
- Managed inventory, restocking, and back-office tasks to keep daily operations running smoothly.
- Strengthened multitasking and PC operation skills through continuous interaction with POS systems and reporting tools.
- Improved customer satisfaction by maintaining a clean, organized, and welcoming work environment.
Education
Bachelor - Finance & Banking — 2 Years Completed
Transilvania University of Brașov
Brasov 04.2001 -
Baccalaureate - Environmental Technologies
Grigore Antipa College of Sciences
Brasov 04.2001 -
Skills
Microsoft Office (Excel, Word, PowerPoint) – proficient
Data entry, data processing & online research
Basic financial analysis & reporting
CRM & ticketing systems (Zendesk, Jira Service Management)
Content moderation & internal corporate platforms
Fast learner of new software, including AI tools & prompt engineering
Pattern, trend & risk identification
High-accuracy decision-making under pressure
Critical thinking & strong attention to detail
Understanding and improving workflows
Clear written and verbal communication
Professional customer interaction & conflict de-escalation
Active listening & cross-team collaboration
Consistent application of structured guidelines and processes
Adaptability in fast-paced environments
Time management & organizational skills
Ownership, accountability & reliability as a team player
Accomplishments
- Maintained high accuracy in content review while meeting strict KPIs.
- Recognized by team leads for reliable performance and adaptability.
Certification
Microsoft Excel Essentials (Self-Study)
Timeline
Content Moderator / Back Office Analyst
Teleperformance
04.2023 - Current
Production Representative / Quality Checker
STABILUS
07.2022 - 12.2022
Sales Associate
SOCAR PETROLEUM
12.2021 - 06.2022
Bachelor - Finance & Banking — 2 Years Completed
Transilvania University of Brașov
04.2001 -
Baccalaureate - Environmental Technologies
Grigore Antipa College of Sciences
04.2001 -