Summary
Work History
Education
Skills
Languages
Timeline
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Daniel-Cristian Ghidirim

Daniel-Cristian Ghidirim

Vienna

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Work History

Waiter

Draft brewery
Chisinau , Republic Of Moldova
2023.06 - 2023.08
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Calculated charges, issued table checks and collected payments from customers.
  • Suggested additional items to customers to increase restaurant sales.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Collected tickets and followed proper cash-handling procedures.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Greeted guests and answered questions about menu items.
  • Provided excellent customer service to ensure repeat customers.
  • Took orders from patrons accurately and efficiently.
  • Brought food and beverages to tables in a timely manner.
  • Checked with customers to ensure that they were enjoying their meals.
  • Assisted with setting up the dining area before shift began.
  • Followed all safety and sanitation regulations when handling food or drinks.
  • Performed cashier duties such as taking payments, counting change, and issuing receipts.

Education

High School Diploma -

"Mircea Eliade" High School
Chisinau
06.2022

Bachelor of Arts - Politics, Philosophy And Economics

Central European University
Vienna

Skills

  • Point of Sale (POS) System Operations
  • Order Management
  • Guest Relations Management
  • Sales Techniques
  • Compliance Standards
  • Menu Knowledge
  • Menu Presentation
  • Effective Customer Upselling
  • Positive and Professional

Timeline

Waiter

Draft brewery
2023.06 - 2023.08

High School Diploma -

"Mircea Eliade" High School

Bachelor of Arts - Politics, Philosophy And Economics

Central European University
Daniel-Cristian Ghidirim