Waiter
Draft brewery
Chisinau, Republic Of Moldova
06.2023 - 08.2023
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Calculated charges, issued table checks and collected payments from customers.
- Suggested additional items to customers to increase restaurant sales.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Collected tickets and followed proper cash-handling procedures.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Greeted guests and answered questions about menu items.
- Provided excellent customer service to ensure repeat customers.
- Took orders from patrons accurately and efficiently.
- Brought food and beverages to tables in a timely manner.
- Checked with customers to ensure that they were enjoying their meals.
- Assisted with setting up the dining area before shift began.
- Followed all safety and sanitation regulations when handling food or drinks.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
