Daniela Bejan Pantazi

The Senior Domain Coordinator is supporting the Tribe Domain Lead and Tribe Domain CIO in all aspects of steering and managing the Tribe.

• Annual planning – steering and coordinating the process for key stakeholders; Track and support the Change Management process during the year;
• Maintain business cases; keep track of realized benefits. Ensure info reaches Business Managers team so that info is accurate in dbClarity;
• Identify and share processes and tools best practices across the squads;
• Collaborate with the Business Management team in order to ensure a clear view on Tribe financials, resource management and adherence to headcount targets;
• Develop and maintain a strong collaboration with all Sub-domains members and with other Domains members or stakeholder groups across all regions;
• Working on Data Portfolio overview and new Projects/Program set-up to create more transparency and clarity;
• In the context of a long PB reorganization, prepared and maintained Target Workforce Structure and ensure it reflects how the squads are working on the ground;
• Tracked Data Science shift to AI Domain supporting documentation, hiring process.

During more then 3 years since working in Regulatory and Risk domain I have been and active part in all the reorganizations that happened. When I've started there was only a Reg&Risk Tribe with about 30 people coordinating the implementation of the Regulatory demand across all WM locations (7 regions). In mid 2023 we have become a Domain including under our responsibility also the Client Lifecycle International. We further enlarged in 2024 when the Personal & Private Banking Germany segment was included as 2 additional Tribes Reg&Risk and Client Lifecycle (till Apr '25). As of Apr 2025, due to a large scale PB reorganization, the Domain is managing only the Cross-regional topics and oversightings the full Regulatory and Risk portfolio.

• Reg&Risk - QBR, Domain Showcase (till 2024), Resource, Planning, Budget, Tribe Domain Blast - quarterly and interactive fun sessions December hand in hand with the Agile Coach
• Acted as a Business Architect (till mid 2024) - managing dependencies, performing processes EBA ICT certification (in Adonis)
• Domain reorganization with structure redesign and Target Workforce Model (both in 2024 and 2025)
• Due to resource gap took over the implementation coordination and testing management for TAINA implementation
• Client Lifecycle from end 2022 : Planning, Headcount recruitment, Ceremonies, Benefits, Initiatives to create a sense of belonging for the new Tribe, worked with the team and Coach to arrive to the tribe mission, vision and overall identity, supporting activities monitoring
• Reg Germany from 2024 : Budget, Planning, support change requests
• Partnerdata Germany: Budget, Planning, support change requests, Tribe ceremonies, resource and organizational new design
• Improvement: Tribe Domain ceremonies adapted to Reg, Risk & Client Lifecycle
• Improvement: Reg. Affairs hand-over and documents improvement, included additional fields for better responsibility and timeline tracking in the existing tracker and a new Reg Radar document was added in the monthly documentation.
• Support the preparation of the BRP (Big Room Planning) by sharing relevant information and best practices across the squads;
• Acted as a trusted partner for the entire management team, providing guidance on Agile ways of working
• Monitor Tribe OKRs (Objectives and Key Results) and ensure that the realized Key Results are transparent for all Tribe members and key stakeholders;
• Perform health checks on Tribe Domain Portfolio level in JIRA, flag if any remediation actions to be performed by POs/SMs and follow-up on their completion;
• Provide support to the Business Management team for gathering the needed information in order to update dbClarity (status report, milestones and benefits) according to the Change Governance calendar;
• Support the demand management process within Client Lifecycle Tribe and where needed in Reg&Risk;
• Work proactively with TL and Agile Coach to improve Agile practices within the Tribes;
• Flexibility for moving between different projects streams in a timely manner;

- Regional Business Manager for PB Romania (Jun 2021 – Mar 2022) Acted as single point of contact for the local entity, ensuring timely and accurate reporting on FTEs, and resource monitoring, while supporting alignment with central functions

- Junior Scrum Master

Supported Agile ceremonies and daily coordination for a delivery team within the Platforms Tribe

- Senior PMO for two strategic cross-PB programs. Set up both programs from inception: defined structure, established governance, and led cross-regional budget planning

● Google Cloud Migration Program (Jan 2021 – Sep 2022) – Annual budget: €10 –15 million

● F4 Payments Initiative (Dec 2021 – Aug 2023) – Annual budget: approx. €10 million

》Key activities for both programs:

- Set up both programs from inception: defined structure, scoped requirements, established governance, and led cross-regional budget planning

- Managed budget, resource allocation, and financial tracking

- Monitored delivery milestones, KPIs, and change requests

- Coordinated with regional and global stakeholders to ensure aligned execution and timely delivery

In August 2021 I've started the role of Tribe Coordinator for Banking Tribe. Responsibilities to prepare and align on the QBR, Benefits, business case, resources, agile organization any other on spot topics.

- Shaped and aligned the change vision for the delivery function with Business and Infrastructure partners.

- Managed roadmap, cross-functional dependencies and project status across the change portfolio.

- Created key change artifacts: business cases, comms, change plans.

- Supported the integration of Italy and Belgium into the Agile Tribe providing onboarding and guidance.

- Ensured accurate financials, resource planning and benefits tracking.

Working on Deutsche Bank account.

I've started as PMO with May 2019 - at first for BEX WM Domain and afterwards for BEX PCC Domain (covering both PB Germany and PCBI sub-domains).

I've delivered in 2020 high quality services to PCBI domain performing daily job in a very dynamic environment with high proactivity and commitment, adapting to various working models (Agile, Scrum, Kanban or Waterfall).

Among the activities I've covered in 2020 I can mention:

· Provided support to increase BEX PCC PMO visibility by delivering high quality services and diversifying the PMO activities portfolio

· Provided support to manage a program (PCBI LCM Program) and several RTB projects covering activities related to: financial management, resource management, allocation management, risk & issues management, etc.

· Performed the budget and forecast management activities for both Orinoco EMEA and Notification HUB projects in such a way that the technical scope was well covered and efficiently addressed with the available resources, maximizing the benefits for our platforms and their customers

· As a PMO I've supported various activities for/with local and external stakeholders

· Knowledge and skills (soft, technical as well as the good command of foreign languages – Italian, English, etc.) allowed me to set very good relationships with the stakeholders and team members allowing me to address even more effectively many of the challenges we were facing

· I was involved in managing:

o the very complex ownership transition of Orinoco EMEA platform from Shaps to IPB team - setting up the new processes and performing a complete knowledge transfer for 5 different roles (ITAO, Architecture, TISO, Engineering, DBA)

o the ownership transition of MyBank Spain from PCB International team to Spain team: ITAO role, training sessions, technical documentation (Architecture)

· I have took over, besides the current PMO activities, the role of Scrum Master for Orinoco EMEA successfully facilitating the Daily meetings as well as coaching the team with Kanban concepts and methods

· Periodically contributed to the Governance events and decision content of both Orinoco EMEA and Notification Hub

· Performed the testing management activities related to the release of Notification Hub in Fabric environment

Main projects: CFO Data Warehouse for Unicredit (Italy, Germany and Austria) used for Controlling, Accounting and Risk processes. Managing project budgets ranging from 200K -700K

- Ensuring that projects objectives are reached, that deadlines are met, that effort does not exceed the budget, meeting the customers specifications and the project timescales;

- Set priorities, develop a work schedule, monitor progress towards goals and track details, information, activities also with the help of various tools Jira, Project and Portfolio Management;

- Release manager responsibilities, managing all necessary test phases and release management requirements for the go-live in HP ALM;

- Managed business analysts, developers, testing and deployment of enhancements or new applications

- Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.

Project Manager responsible for the implementation and resource management of the Bucharest site, as part of the Young 4 Future initiative across 5 countries to expand internal IT capabilities and reduce external resource dependency. This project marked the launch of IT operations in Romania, with Bucharest starting as a greenfield site.

- Led end-to-end delivery for recruitment, onboarding, training, budget control, and attrition risk

- Acted as Resource Manager for 80+ new hires for the first year: handled allocation, development planning, and performance follow-up

- Tracked KPIs, hiring progress, training outcomes, and budget alignment with the business case

- Coordinated cross-functional efforts with HR, infrastructure, logistics, and both local/global stakeholders

• Designed and led training strategy for local branches, covering technical, managerial and development areas.
• Managed full training lifecycle: vendor management and selection, contracts and SAP workflows, budgeting and planning.
• Evaluated program effectiveness using key performance indicators, driving continuous improvement efforts in curriculum design and delivery methods.
• Boosted employee satisfaction scores by regularly reviewing and updating existing courses to maintain relevance in the evolving marketplace.
• Cultivated strong relationships with external vendors and stakeholders to secure valuable resources for ongoing professional development opportunities.
• Established a positive learning environment by fostering open communication and encouraging feedback from all participants.
• Built and led a network of 20 internal trainers and launched 15+ new trainings aligned with the upskilling goals.
• Delivered sustained certified training in technical and managerial topics, including a custom Teamwork workshop designed by me.

- Managed capacity planning processes, including data reporting, statistical analysis, executive presentations, and regular performance status updates.

- Coordinated key activities for the Production Unit Manager, including production issue resolution, workforce planning, training program execution, and cross-functional task force tracking.

- Led a team of 10 Italian colleagues in the successful delivery of a data management initiative for the Group Risk Management department.

- Coordinated day-to-day activities and ensured timely execution of tasks related to updating and developing the mapping of the risk management database and associated information files.

- Oversaw task allocation, progress tracking, and quality assurance, while fostering collaboration, accountability, and continuous communication within the team.

- Acted as a liaison between team members and senior stakeholders to align priorities, resolve blockers, and ensure consistent delivery of accurate and compliant data structures.

- Coached team members in techniques necessary to complete job tasks.

- Accounting and Finance Specialist focused on data management for corporate and banking clients.

- Ensured the accuracy and integrity of customer records by updating the database following mergers, correcting inconsistent data, and completing missing client information in line with compliance standards.