Daniella Alfaro
Linz
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Consulting Project
Krawrinkler Solutions
02.2025 - 04.2025
- Company Overview: Krawrinkler Solutions, Linz, Austria
- Working for INDUSTRIE-LOGISTIK-LINZ (ILL)
- Conducted a comprehensive analysis of simulation-based educational programs across various medical, aviation, and maritime industries
- Developed critical benchmarks for evaluating simulation solutions, focusing on prerequisites and hardware requirements
- Assessed the current ILL approach in relation to market solutions and provided actionable recommendations to enhance learning experiences and application effectiveness
Consulting Project
BXB Electronics
11.2024 - 01.2025
- Company Overview: BXB Electronics, Kaohsiung, Taiwan
- Conducted thorough evaluations of brand expansion opportunities into new markets
- Researched and identified potential system integrators to enhance brand positioning in target markets
- Performed comprehensive market analyses to inform strategic decisions and drive growth
Medical Interpreter
Teleperformance
02.2024 - 06.2024
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
- Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
- Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients.
- Followed ethical codes to protect confidentiality of patient medical information.
- Demonstrated professionalism and empathy when working with vulnerable populations, including individuals experiencing trauma or facing serious health concerns.
Human Resources Manager Assistant (Internship)
Santa Teresita Hotel and Thermal Spa
01.2022 - 05.2022
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Organized and led staff orientation programs and training to promote collaboration.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
Front Desk (Internship)
Porta Hotel
11.2021 - 12.2021
- Coordinated with housekeeping staff to ensure timely turnover of rooms for incoming guests while maintaining cleanliness standards.
- Resolved guest complaints diplomatically, maintaining both guest satisfaction and hotel reputation.
- Helped maintain updated records of room availability within computer systems while minimizing overbooking errors.
- Assisted in increasing hotel occupancy rates through proficient handling of reservations and room assignments.
- Utilized strong communication skills to effectively relay important information between staff members and management teams.
Waitress (Internship)
Kawilal Hotel
08.2021 - 09.2021
- Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
- Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.
- Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, and processing payments, resulting in efficient service and minimal delays for guests.
- Ensured adherence to health codes by routinely sanitizing workstations and dining areas throughout shifts.
- Assisted in training new waitstaff, sharing best practices to improve team performance and guest satisfaction levels.
Sales Assistant (Internship)
Soleil Hotel
07.2019 - 08.2019
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Boosted store revenue through upselling and cross-selling techniques.
Programming Assistant (Internship)
Central American Brewery S.A.
09.2017 - 10.2017
- Developing efficient formats and programming of SQL queries to facilitate data manipulation and analysis, ensuring an organized workflow
- Linking SQL databases with Access Point to ensure smooth and secure access to information, promoting interoperability between systems
- Creation of detailed technical documentation on SQL and database performance analysis procedures to foster team understanding and optimize operational efficiency
- Conducted rigorous testing of software applications before deployment, ensuring minimal errors upon release.
- Participated in daily stand-up meetings and provided updates on project status, fostering clear communication within the team.
Education
Master's - Global Business
University Of Victoria
Victoria, BC, Canada12.2025
Bachelor of Hotels & Restaurants Management - Management
Rafael Landivar University
Guatemala City08.2022
Skills
- Analytical problem-solving
- Team leadership & development
- Problem-solving skills
- Project management
- Innovative research methodologies
- Project performance analysis
- Business development and planning
- Customer relationship management
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Timeline
Consulting Project
Krawrinkler Solutions
02.2025 - 04.2025
Consulting Project
BXB Electronics
11.2024 - 01.2025
Medical Interpreter
Teleperformance
02.2024 - 06.2024
Human Resources Manager Assistant (Internship)
Santa Teresita Hotel and Thermal Spa
01.2022 - 05.2022
Front Desk (Internship)
Porta Hotel
11.2021 - 12.2021
Waitress (Internship)
Kawilal Hotel
08.2021 - 09.2021
Sales Assistant (Internship)
Soleil Hotel
07.2019 - 08.2019
Programming Assistant (Internship)
Central American Brewery S.A.
09.2017 - 10.2017
Master's - Global Business
University Of Victoria
Bachelor of Hotels & Restaurants Management - Management
Rafael Landivar University
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