Dionysis Dionysopoulos

• Member of the Board.
• Member of the Executive Committee
• Agenda alignment, decision-making process, assignment, and follow-up of actions resulting from the strategic discussions.
• Management and implementation of large-scale initiatives with respect to the organization turnaround.
• Facilitated change management activities to support successful project implementation and adoption.
• Reduced project risk through proactive identification and mitigation of potential issues.
• Increased company revenue by developing and implementing strategic plans for business growth.
• Established performance metrics and monitored progress to drive continuous improvement across all departments.
• Develop, together with the CEO and CFO, the long-term strategy.
• Coordinate the ExCom members' strategy input to build the strategic storyline.
• Working together with the Ahold-Delhaize Central South East leadership team with respect to the turnaround performance.

• Established the trade organizational structure, responsible for the developement and implementation of the pricing policy, promotional strategy, and assortment optimization.
• Implemented a sophisticated commercial policy, 'smart value,' to turn around the value perception of the organization and protect profitability.
• Led change management for the new organization structure and maintained smooth collaboration with conflicting departments due to power shifting.
• Worked well in a team setting, providing support and guidance.
• Led the agenda and followed up on the actions decided in the Sales Board forum, aiming to improve sales performance.
• Implement best practices with respect to daily gross profit management and reporting.
• Sharing expertise in the large Central South East organization of Ahold-Delhaize.

• Leveraged data analytics insights for informed decision-making in critical areas, such as sales and margin forecasting or budgeting.
• Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
• Frequent monitoring of Gross Profit Delivery to secure the safe annual landing.
• Led the agenda and the decision-making process of the Promotion Table, aiming to optimize promotion planning and secure executional excellence.
• Led the accuracy of the Master Data Management in the ERP (SAP) of the organization.
• Initiated the bridging of GS1 with SAP master data management.
• Led the formation of the first centralized product replenishment team, aiming to deliver stock optimization, high service level, and smooth product flow.
• Managed to secure sufficient stock and smooth store replenishment in the COVID period.

• Develop and implement a Product Integrity Management System.
• Championed continuous improvement initiatives, driving measurable enhancements in product integrity and quality performance in order to ensure legal, safe, and sustainable food and non-food products.
• Led initiatives to build capacity of the buyers and engage suppliers to learn, understand, implement, and monitor the level of compliance against the Product Integrity Policies.
• Developed and implemented private protocols to monitor the production of produce and processed food. Cooperation with global organizations, i.e. GlobalGAP and certification bodies.
• Generate report for the local management, as well as the Corporate office. Actively participate in Product Integrity Ahold Delhaize community.
• Establish customer complaints management.
• Develop and Implement a Healthy Eating strategy.
• Experience in handling food crises caused by a wide variety of reasons, such as food safety, food fraud, and food defense (bioterrorism).

• Collaborated with cross-functional teams to develop and implement process and system improvements across the whole supply chain, product, and suppliers selection, distribution centers, stores, and after-sales customers' affairs handling.
• Conducted risk assessments to identify and mitigate potential quality issues.
• Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
• Development of Personnel Training system for food safety.
• Crisis management of food safety issues, communication with Media and Authorities.
• Active member of the Delhaize Group (DG) Food Safety & Quality Assurance Committee with the main responsibility of the development and update of the Group's Strategy.
• Development and implementation of a 'from Farm to Fork' policy for primary sector products.
• Established robust quality documentation systems that ensured traceability throughout the entire production lifecycle.
• Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.
• Improved customer satisfaction ratings through meticulous attention to detail and consistent quality control measures.
• Negotiated with external certification bodies to ensure timely and cost-effective product certifications.
• Implemented supplier scorecard system, improving supplier performance and product quality.

Responsible for setting the food safety and quality attribute specifications for PL products, development of monitoring scheme for product compliance, building capacity of buyers on quality and safety issues.

Shift responsible in chemical lab regarding the quality control of 'flying ash' generated from lignite in Hellenic Public Power Company (DEH). The byproduct was used for the construction of a dam with a modern method, RCC.