Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Assisted customers with inquiries and provided exceptional service.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Kitchen Cleaner
STRABAG AG
10.2022 - 12.2022
Freight Forwarder
Petar Cargo DOO
10.2018 - 04.2022
Ensured compliance with import/export regulations, avoiding costly penalties or delays due to non-compliance issues.
Prepared accurate shipping documents such as CMR documents, commercial invoices, packing lists, and certificates of origin to facilitate smooth customs clearance processes.
Communication is the key - informed customer is a happy customer, exceptional communication skills, on time and accurate.
Tracking the truck progress and making sure that the driver is making breaks according to the regulations
Experienced with a fleet of up to five trucks at one time. Forwarding load orders and making sure that the driver can deliver in the designated time window, keeping track of the weight distribution and the dimensions of the load itself.
After a successful delivery of goods, making sure that all the documents are in order
Processed numerous daily invoices and billed renewed invoices to clients