Summary
Overview
Work History
Education
Skills
Websites
Languages
Interests
Timeline
Generic
Dmytro Kruglov

Dmytro Kruglov

International Sales & Customer Support Specialist
Maria Enzersdorf,3

Summary

As an International Sales & Customer Support Specialist with over a decade of experience in managing export operations, I excel at opening new markets, building strong client relationships, and ensuring smooth logistics across borders. My background spans various industries, where I've consistently driven business growth by aligning customer needs with tailored solutions. With a proven ability to navigate complex challenges, I’m passionate about leveraging my skills to contribute to innovative and sustainable projects, like those at hei, where cutting-edge solar technology meets global impact.

Overview

20
20
years of professional experience

Work History

Logistics /Inventory Management Specialist

VWG “Vienna 19” Wein GmbH
09.2023 - Current
  • Managed production planning based on inventory and sales forecasts.
  • Maintained control over auxiliary material inventories.
  • Coordinated material deliveries for production needs.
  • Generated reports, plus provided support for export sales activities.

Sales and Market Development Specialist – CEE

Solar Steelconstruction Ltd
01.2020 - 08.2023
  • Expanded the CEE market for utility-scale PV mounting structures, utilizing detailed regional insights to strategically position and grow the company’s presence.
  • Cultivated key business relationships across Central and Eastern Europe, securing and nurturing accounts with major solar industry players and stakeholders.
  • Led effective sales campaigns, tailored to meet the unique demands and regulatory environments of the CEE region, enhancing brand visibility and product adoption.
  • Administered product line budgets, ensuring optimal financial performance and alignment with broader sales targets specific to the CEE market.
  • Managed all administrative aspects of the sales process, including order fulfillment, contract negotiations, preparation of export documentation, and consistent communication with clients to facilitate smooth operations.
  • Troubleshot and resolved logistical and export issues, adapting strategies to overcome regional challenges and ensure reliable delivery of mounting structures.

Export Sales & Client Relations Specialist

TECHNOLOGIA, JSC
06.2017 - 06.2019
  • Conducted market research on flexible packaging in France, the UK, and Latin America, utilizing insights to drive territory-specific sales strategies and enhance market penetration.
  • Managed sales budgeting for assigned territories, meticulously planning and forecasting annual, semi-annual, and quarterly financial goals to ensure alignment with corporate objectives.
  • Achieved sales targets through effective territory development and client network building. Handled operational tasks including drafting proposals, contract negotiations, and coordinating logistics to streamline sales processes.
  • Provided comprehensive after-sales service and efficiently resolved client claims, enhancing customer satisfaction and loyalty.

Import/Export Coordinator.

Artemovsk Winery, PrJSC
08.2004 - 06.2017

Managed supplier relationships, negotiated contracts, and ensured timely, quality deliveries.

Sourced and secured suppliers with competitive pricing for short- and long-term needs.

Researched international markets to establish contacts and identify customer needs.

Negotiated agreements , conducted product presentations, and represented the company at trade fairs.

Education

Bachelor of Arts - English, Spanish Languages.

Institute of Foreign Languages
Horlivka, Ukraine
04.2001 -

Skills

- Customer Relationship Management

- Sales Campaign Execution

- Project Management

- Digital Marketing

- Strategic Market Development:

- Client Network Expansion:

- Logistics Coordination

Languages

Russian, Ukrainian
Native language
English
Advanced
C1
Spanish
Intermediate
B1
German
Elementary
A2

Interests

Enthusiast of wine and its rich history, with a keen interest in the cultural aspects of viticultureKeen cinema-goer, enjoying a broad range of films I engage in tennis and badminton, primarily as enjoyable activities with my children, highlighting a commitment to family and a healthy lifestyle Avid traveler and social connector, I value meaningful conversations and quality time with friends and family

Timeline

Logistics /Inventory Management Specialist

VWG “Vienna 19” Wein GmbH
09.2023 - Current

Sales and Market Development Specialist – CEE

Solar Steelconstruction Ltd
01.2020 - 08.2023

Export Sales & Client Relations Specialist

TECHNOLOGIA, JSC
06.2017 - 06.2019

Import/Export Coordinator.

Artemovsk Winery, PrJSC
08.2004 - 06.2017

Bachelor of Arts - English, Spanish Languages.

Institute of Foreign Languages
04.2001 -
Dmytro KruglovInternational Sales & Customer Support Specialist