Focused and reliable waitress bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
5
5
years of professional experience
Work History
Commis De Rang in Restaurant
Familotel Kaiserhof 4****
2023.05 - 2023.10
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Greeted new customers, discussed specials, and took drink orders.
Commis De Rang in Bar
Familotel Kaiserhof 4****
2022.12 - 2023.04
Greeted new customers, discussed specials, and took drink orders.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Maintained clean and organized bar area.
Served alcoholic and non-alcoholic beverages in bar environment.
Communicated with guests to record orders and assess needs.
Receptionist
Rates Aren Sport Centre
2021.08 - 2022.09
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Waitress
Bistrochef - Trend Top Restaurant of Chef
2020.07 - 2022.09
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Used cash registers and credit card machines to cash out customers.
Greeted new customers, discussed specials, and took drink orders.
Service and Kicthen Worker
McDONALD'S
2020.07 - 2021.06
Waitress
Salas Hron Kovacova
2018.09 - 2020.06
Education
GYMNAZIUM GRADUATION -
Ludovita Stura Zvolen
Skills
Organizational skills
Problem-solving abilities
Foreign language skills
Guest relations
Efficient service
Attention to detail
Team motivation
Spoken Languages
Slovak, Mother Language
English, B2
German, B1
Timeline
Commis De Rang in Restaurant
Familotel Kaiserhof 4****
2023.05 - 2023.10
Commis De Rang in Bar
Familotel Kaiserhof 4****
2022.12 - 2023.04
Receptionist
Rates Aren Sport Centre
2021.08 - 2022.09
Waitress
Bistrochef - Trend Top Restaurant of Chef
2020.07 - 2022.09
Service and Kicthen Worker
McDONALD'S
2020.07 - 2021.06
Waitress
Salas Hron Kovacova
2018.09 - 2020.06
GYMNAZIUM GRADUATION -
Ludovita Stura Zvolen
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