Dominika Pulisova
Zvolen, Na Stepnici 10
Summary
Focused and reliable waitress bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
5
5
years of professional experience
Work History
Commis De Rang in Restaurant
Familotel Kaiserhof 4****
05.2023 - 10.2023
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Greeted new customers, discussed specials, and took drink orders.
Commis De Rang in Bar
Familotel Kaiserhof 4****
12.2022 - 04.2023
- Greeted new customers, discussed specials, and took drink orders.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Communicated with guests to record orders and assess needs.
Receptionist
Rates Aren Sport Centre
08.2021 - 09.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Waitress
Bistrochef - Trend Top Restaurant of Chef
07.2020 - 09.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Service and Kicthen Worker
McDONALD'S
07.2020 - 06.2021
Waitress
Salas Hron Kovacova
09.2018 - 06.2020
Education
GYMNAZIUM GRADUATION -
Ludovita Stura Zvolen
Skills
- Organizational skills
- Problem-solving abilities
- Foreign language skills
- Guest relations
- Efficient service
- Attention to detail
- Team motivation
Spoken Languages
- Slovak, Mother Language
- English, B2
- German, B1
Timeline
Commis De Rang in Restaurant
Familotel Kaiserhof 4****
05.2023 - 10.2023
Commis De Rang in Bar
Familotel Kaiserhof 4****
12.2022 - 04.2023
Receptionist
Rates Aren Sport Centre
08.2021 - 09.2022
Waitress
Bistrochef - Trend Top Restaurant of Chef
07.2020 - 09.2022
Service and Kicthen Worker
McDONALD'S
07.2020 - 06.2021
Waitress
Salas Hron Kovacova
09.2018 - 06.2020
GYMNAZIUM GRADUATION -
Ludovita Stura Zvolen
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