Resumen profesional
Datos destacados
Experiencia
Formación
Enfatiza tus habilidades clave
Diplomas
Cronología
Generic
Eliana Tamara Mendoza Gomez

Eliana Tamara Mendoza Gomez

STANS,Tirol

Resumen profesional

Enthusiastic and proactive administrative assistant. I stand out for the correct reception and registration of invoices, documentation and extensive computer knowledge to adapt quickly to new programs and methodologies. I am looking for a position in a company that values the talent and ability of its team.

Datos destacados

12
12
years of professional experience
8
8
years of post-secondary education
1
1
Certification

Experiencia

Housekeeping

Schwarzbrunn Hotel
Stans, Tirol
10.2023 - Actual
  • Maintenance of order and cleanliness in common areas.
  • Notification of incidents, damage, or malfunctions detected during the cleaning service.
  • Attention and assistance to guests during their stay.
  • Quality control and adherence to hotel chain standards.
  • Maintenance of cordial and professional relationships with other staff members.
  • Performing deep cleaning and disinfection tasks.

Administrative Assistant

Flanker Mobiliario S.A.
Vitoria
11.2022 - 07.2023
  • Control of delivery notes, enter orders in the system, place purchase and sales orders.
  • Monthly sales summary.
  • Management of ERP program.
  • Filtering and channeling of calls (switchboard) and emails to the different departments.
  • Manage incoming transports and type of loads.
  • Support in different departments.
  • Preparation of the inventory and ordering of items of daily use in the office.
  • Customer Support.
  • Material input and output.

Event Coordinator

LBM Comunicaciones, S.L
Caracas, Miranda
02.2012 - 06.2016
  • Make budgets, reports and weekly reports by project.
  • Planning, development and launch of events.
  • Organization of trips, purchase of tickets, hotel reservation and coordination of the agenda with the rest of the company's managers.
  • Phone call and email management.
  • Advice to the client to prepare the event best suited to their needs and expectations.
  • Attracting new customers.
  • Customer service and management of complaints and incidents.

Sales Coordinator

Corporación TTI (Outsourcing Assist- Card)
Caracas, Distrito capital
11.2011 - 10.2013
  • Issuance of vouchers, group quotes.
  • Request for approval and reimbursement payments.
  • Personal and telephone customer service to provide advice in case of any inconvenience or doubt.
  • Analyze and validate the assistance provided.

Secretary & Assistant

Inversiones y Construcciones Fepi.
Caracas, D.C
05.2011 - 09.2012
  • Managing arrangements for business trips, such as hotel reservations and tickets.
  • Agenda management and scheduling of meetings and appointments.
  • Attention and screening of phone calls and emails.
  • Drafting and proofreading of correspondence and documents.

Formación

Bachelor of Science - Science

Atena´s Institute
Caracas, Venezuela
10.2004 - 10.2009

Vocational training - Advertising & Marketing

Instituto Universitario Tecnológico de Venezuela
Caracas
09.2010 - 10.2013

English Language - English

Sol Schools International
Toronto, Canadá
01.2015 - 03.2015

Enfatiza tus habilidades clave

  • Organizational skills
  • Improvisation and adaptation to unforeseen events
  • Flexibility and ability to manage multiple tasks simultaneously
  • Proficiency in the Office Suite
  • MS Office
  • Social Media Management
  • Customer Support





Diplomas

Protocol and Ceremonial for Successful Events: CursoFEVEB-Federación Venezuelan Events & Weddings - Caracas, 02/2010 - 12/2013A2

Cronología

Housekeeping

Schwarzbrunn Hotel
10.2023 - Actual

Administrative Assistant

Flanker Mobiliario S.A.
11.2022 - 07.2023

English Language - English

Sol Schools International
01.2015 - 03.2015

Event Coordinator

LBM Comunicaciones, S.L
02.2012 - 06.2016

Sales Coordinator

Corporación TTI (Outsourcing Assist- Card)
11.2011 - 10.2013

Secretary & Assistant

Inversiones y Construcciones Fepi.
05.2011 - 09.2012

Vocational training - Advertising & Marketing

Instituto Universitario Tecnológico de Venezuela
09.2010 - 10.2013

Bachelor of Science - Science

Atena´s Institute
10.2004 - 10.2009
Eliana Tamara Mendoza Gomez