Eliana Tamara Mendoza Gomez
STANS,Tirol
Resumen profesional
Enthusiastic and proactive administrative assistant. I stand out for the correct reception and registration of invoices, documentation and extensive computer knowledge to adapt quickly to new programs and methodologies. I am looking for a position in a company that values the talent and ability of its team.
Datos destacados
12
12
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Experiencia
Housekeeping
Schwarzbrunn Hotel
Stans, Tirol
2023.10 - Actual
- Maintenance of order and cleanliness in common areas.
- Notification of incidents, damage, or malfunctions detected during the cleaning service.
- Attention and assistance to guests during their stay.
- Quality control and adherence to hotel chain standards.
- Maintenance of cordial and professional relationships with other staff members.
- Performing deep cleaning and disinfection tasks.
Administrative Assistant
Flanker Mobiliario S.A.
Vitoria
2022.11 - 2023.07
- Control of delivery notes, enter orders in the system, place purchase and sales orders.
- Monthly sales summary.
- Management of ERP program.
- Filtering and channeling of calls (switchboard) and emails to the different departments.
- Manage incoming transports and type of loads.
- Support in different departments.
- Preparation of the inventory and ordering of items of daily use in the office.
- Customer Support.
- Material input and output.
Event Coordinator
LBM Comunicaciones, S.L
Caracas, Miranda
2012.02 - 2016.06
- Make budgets, reports and weekly reports by project.
- Planning, development and launch of events.
- Organization of trips, purchase of tickets, hotel reservation and coordination of the agenda with the rest of the company's managers.
- Phone call and email management.
- Advice to the client to prepare the event best suited to their needs and expectations.
- Attracting new customers.
- Customer service and management of complaints and incidents.
Sales Coordinator
Corporación TTI (Outsourcing Assist- Card)
Caracas, Distrito capital
2011.11 - 2013.10
- Issuance of vouchers, group quotes.
- Request for approval and reimbursement payments.
- Personal and telephone customer service to provide advice in case of any inconvenience or doubt.
- Analyze and validate the assistance provided.
Secretary & Assistant
Inversiones y Construcciones Fepi.
Caracas, D.C
2011.05 - 2012.09
- Managing arrangements for business trips, such as hotel reservations and tickets.
- Agenda management and scheduling of meetings and appointments.
- Attention and screening of phone calls and emails.
- Drafting and proofreading of correspondence and documents.
Formación
Bachelor of Science - Science
Atena´s Institute
Caracas, Venezuela 2004.10 - 2009.10
Vocational training - Advertising & Marketing
Instituto Universitario Tecnológico de Venezuela
Caracas 2010.09 - 2013.10
English Language - English
Sol Schools International
Toronto, Canadá 2015.01 - 2015.03
Enfatiza tus habilidades clave
- Organizational skills
- Improvisation and adaptation to unforeseen events
- Flexibility and ability to manage multiple tasks simultaneously
- Proficiency in the Office Suite
- MS Office
- Social Media Management
- Customer Support
Diplomas
Protocol and Ceremonial for Successful Events: CursoFEVEB-Federación Venezuelan Events & Weddings - Caracas, 02/2010 - 12/2013A2
Cronología
Housekeeping
Schwarzbrunn Hotel
2023.10 - Actual
Administrative Assistant
Flanker Mobiliario S.A.
2022.11 - 2023.07
English Language - English
Sol Schools International
2015.01 - 2015.03
Event Coordinator
LBM Comunicaciones, S.L
2012.02 - 2016.06
Sales Coordinator
Corporación TTI (Outsourcing Assist- Card)
2011.11 - 2013.10
Secretary & Assistant
Inversiones y Construcciones Fepi.
2011.05 - 2012.09
Vocational training - Advertising & Marketing
Instituto Universitario Tecnológico de Venezuela
2010.09 - 2013.10
Bachelor of Science - Science
Atena´s Institute
2004.10 - 2009.10