Summary
Overview
Work History
Education
Skills
Languages
Software
Interests
Work Availability
Timeline
Ena Belamarić

Ena Belamarić

Translator/ESL Teacher
Luxembourg
You never fail until you stop trying.
Albert Einstein

Summary

Adaptable and multilingual professional with a diverse background spanning education, hospitality, logistics, and translation. Bringing strong analytical and problem-solving abilities that have been honed through managing complex financial records and organizing large sets of data. Proficiency in multiple languages, and successfully having built robust relationships across different cultures and professional settings. Thriving in fast-paced environments due to exceptional organizational skills and capacity to multitask and meet tight deadlines. Strong belief in the importance of continuous learning and professional development, and readiness to apply the versatile skill set to new challenges. Committed to leveraging broad expertise and dynamic problem-solving abilities to contribute to any team.

Overview

14
14
years of professional experience
10
10
years of post-secondary education
9
9
Languages

Work History

Translator

Freelance
Remote
2015.05 - Current
  • Provided high-quality translation services for various clients remotely, with a focus on scientific and technical content.
  • Translated documents to and from French, English, and Croatian (all combinations).
  • Replicated flow, style, and overall meaning of original texts.
  • Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
  • Applied cultural understanding to discern specific meanings beyond literal written words.
  • Utilized various Computer-Assisted Translation (CAT) tools to ensure linguistic accuracy and cultural appropriateness.
  • Employed machine learning platforms for content analysis and terminology management, ensuring consistency throughout large projects.
  • Facilitated effective communication across languages and cultures in diverse industries.

Guest Services Associate

Pod Novim Krovom
Zagreb
2020.02 - 2023.03
  • Executed a wide array of responsibilities as a Bartender, Waiter, and Bar Manager in a high-traffic establishment.
  • Fostered an inviting ambience for clientele and managed intricate back-of-house operations.
  • Incorporated mixology software for streamlined inventory management and comprehensive cocktail recipe database, enhancing service delivery efficiency.
  • Leveraged advanced software tools for precise order tracking and effective budget administration in a managerial role.
  • Coordinated with service providers for repairs and maintenance, utilizing task management software to ensure optimal operational condition.
  • Delivered superior customer service, robust organizational acumen, and a comprehensive understanding of the hospitality business, contributing significantly to heightened customer satisfaction and repeated patronage.

Taxonomist

Underline Science Inc.
Remote
2020.08 - 2022.05
  • Organized, categorized, and managed a vast array of scientific content.
  • Identified and understood primary themes, sub-themes, and nuances of materials.
  • Leveraged specialized software and tools for structured content organization and collaborative work.
  • Frequently utilized task management and team collaboration tools, as well as employed design and communication software to effectively convey information and maintain engagement with stakeholders.
  • Adapted and enhanced taxonomy system to accommodate novel research areas, emerging fields, and interdisciplinary studies (>200 topics).
  • Utilized project management tools for smooth progress of various initiatives and clear overview of ongoing tasks and timelines.
  • Employed SEO tools to optimize online content visibility, track user interaction, and improve platform's usability and discoverability.

ESL Teacher

Euro Talk
Zagreb
2020.09 - 2021.07
  • Employed an innovative, content-based learning approach to effectively teach English to students across A2-C1 levels and various age groups.
  • Utilized digital tools for lesson planning and resource sharing, and language teaching software to supplement instruction.
  • Used assessment tools for formative and summative assessments, tailoring teaching approach to each student's needs.
  • Emphasized language proficiency, cultural understanding, and engagement in teaching style, using multimedia resources, collaborative projects, and real-world tasks.
  • Provided individualized feedback to each student, using digital grading tools like Turnitin, to guide their linguistic and interpersonal development.

Nightlife Events Coordinator

Chillout Hostel Zagreb
Zagreb
2016.06 - 2019.11
  • Organized and led diverse nightlife experiences, from local pub crawls to thematic events, directly enhancing the social atmosphere of Chillout Hostel.
  • Leveraged event management software to manage guest sign-ups, track event attendance, and gather feedback for continuous improvement.
  • Coordinated with local bars, clubs, and event venues on event logistics and guest numbers.
  • Managed promotional activities for events, creating engaging flyers and posters using graphic design software and leveraging social media platforms for wider reach.
  • Significantly boosted the hostel's reputation, resulting in increased guest participation and positive reviews (~100 positive reviews).

Cultural Ambassador and Promotions Specialist

ĐIR po Zagrebu
Zagreb
2016.05 - 2017.06
  • Acted as a bridge between the local culture and tourists, promoting local customs, traditions, and establishments.
  • Utilized extensive knowledge of the local area to provide personalized recommendations to tourists, enhancing their experience of the vibrant city of Zagreb.
  • Distributed promotional materials for partner venues, using design software to create engaging leaflets and posters.
  • Used social media management tools like Hootsuite to schedule and track the performance of promotional posts, increasing the visibility (> 60%) and attractiveness of local venues.

Hospitality Coordinator

FIS Snow Queen Trophy
Zagreb
2016.12 - 2017.01
  • Managed logistics for incoming skiers and their teams, utilizing logistics software to schedule airport pick-ups, coordinate transportation to the skiing venue, and manage accommodation details.
  • Coordinated the accreditation process, ensuring all participants were properly registered and accredited for the event.
  • Led a team of drivers, ensuring efficient and timely transport services.
  • Handled office administration tasks, such as preparing documentation, scheduling meetings, and providing logistical support during press conferences.
  • Used project management software to keep track of all tasks and deadlines, ensuring the smooth running of the event.

Accountant Assistant

Rail Cargo Group
Zagreb
2016.03 - 2016.10
  • Managed the company's financial transactions, payments, and receivables using SAP ERP software.
  • Tracked transactions and maintained accurate financial records, ensuring no discrepancies in the financial data.
  • Processed incoming mail, identified invoices, and entered data into the company's financial systems.
  • Managed receipts and bills, ensuring they were accurately recorded and paid in a timely manner.
  • Regularly reconciled the books and prepared monthly financial reports.
  • Honed skills in bookkeeping, financial management, and organization, gaining a robust understanding of corporate finance operations.

Document Coordinator

Rail Cargo Group
Zagreb
2015.01 - 2016.02
  • Responsible for the management and maintenance of essential business records, including copying, sorting, and filing documents, both physical and digital.
  • Utilized document management systems to digitalize physical records and streamline access and storage.
  • Tracked document statuses, ensuring all records were up-to-date and easily accessible to relevant parties.
  • Developed a system for efficient document retrieval, significantly improving the speed and accuracy of information access for the team (up to 30 %).

Worker and Secretary

McDonald's Corporation
Zagreb
2009.06 - 2014.09

Worker

  • Honed communication, problem-solving, and customer management skills in a fast-paced environment.
  • Responsible for taking orders, managing the cash register, and ensuring a positive customer experience.

Secretary

  • Undertook a variety of administrative tasks, including organizing and maintaining essential documentation, scheduling appointments, and coordinating internal communications.
  • Handled confidential information, maintaining privacy and integrity in all operations.
  • Developed strong organizational skills, attention to detail, and an understanding of the need for confidentiality in handling sensitive information.

Education

Master of Arts - French Language And Literature (Translation)

University of Zagreb, Zagreb, Croatia
2020.10 - 2023.04
  • Awarded Rector’s Award for scientific paper The Influence of Philological Education on Phonetic Sensitivity

Master of Education - Teaching English As A Second Language (ESL)

University of Zagreb, Zagreb, Croatia
2020.10 - 2023.06

Bachelor of Arts - French Language And Literature

University of Zagreb, Zagreb, Croatia
2015.10 - 2020.09

Bachelor of Arts - English Language And Literature

University of Zagreb, Zagreb, Croatia
2015.10 - 2020.09

No Degree - Comparative Literature

University of Zagreb, Zagreb, Croatia
2001.04 -

Completed 2 years (60 ECTS)

Skills

    Language Skills: Multilingual proficiency (French, English, Croatian), Translation, Proofreading, Linguistic Accuracy, Cultural Competency

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Languages

English

French

Croatian

Bosnian

Serbian

Montenegrin

Spanish

Italian

German

Software

Project and Task Management Tools: Trello, Asana, Microsoft Project, Jira, Zapier

Communication and Collaboration Tools: Slack, Microsoft Teams, Zoom, Skype, Microsoft Outlook, Gmail

Content and Document Management Systems: Microsoft SharePoint, Alfresco, Drupal, Confluence, Laserfiche, M-Files

Office Suite Applications: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace (Docs, Sheets, Slides, Calendar)

CRM and Marketing Tools: Salesforce CRM, Mailchimp, Hootsuite

Data Analysis and Processing Tools: IBM Watson, OpenRefine, Microsoft Excel, Python (Pandas), SQL

SEO Tools: Google Analytics, Google Search Console, SEMrush

ERP and Accounting Software: SAP R3, Oracle NetSuite, QuickBooks, Zoho Books

Logistics and Inventory Management Software: Translogica, Partender

Event, Customer and POS Management Software: Cvent, Eventbrite, OpenTable, Guesty, Square POS, Aloha POS, McDonald's POS System, Social Tables

Educational and LMS Tools: Moodle, Blackboard, Google Classroom, Flipgrid, Padlet, Quizlet, Kahoot!

OCR Software: Adobe Acrobat Pro OCR, ABBYY FineReader

Computer-Assisted Translation (CAT) Tools: SDL Trados Studio, MemoQ, Wordfast, Systran, Smartcat, Memsource, OmegaT

Design, Video, and Audio Production Tools: Adobe Photoshop, Adobe Illustrator, Figma, Canva, Adobe Acrobat Pro, Adobe After Effects, Aegisub, Amara, Jubler, Vegas Pro, FL Studio, iZotope RX, Waves Audio, Cubase, Adobe Audition

Interests

Music Production and Songwriting

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

University of Zagreb - Master of Arts, French Language And Literature (Translation)
2020.10 - 2023.04
University of Zagreb - Master of Education, Teaching English As A Second Language (ESL)
2020.10 - 2023.06
ESL Teacher - Euro Talk
2020.09 - 2021.07
Taxonomist - Underline Science Inc.
2020.08 - 2022.05
Guest Services Associate - Pod Novim Krovom
2020.02 - 2023.03
Hospitality Coordinator - FIS Snow Queen Trophy
2016.12 - 2017.01
Nightlife Events Coordinator - Chillout Hostel Zagreb
2016.06 - 2019.11
Cultural Ambassador and Promotions Specialist - ĐIR po Zagrebu
2016.05 - 2017.06
Accountant Assistant - Rail Cargo Group
2016.03 - 2016.10
University of Zagreb - Bachelor of Arts, French Language And Literature
2015.10 - 2020.09
University of Zagreb - Bachelor of Arts, English Language And Literature
2015.10 - 2020.09
Translator - Freelance
2015.05 - Current
Document Coordinator - Rail Cargo Group
2015.01 - 2016.02
Worker and Secretary - McDonald's Corporation
2009.06 - 2014.09
University of Zagreb - No Degree, Comparative Literature
2001.04 -
Ena BelamarićTranslator/ESL Teacher