ERMAN ERSOY
.
Istanbul
Summary
Skilled Business Development leader offering 16 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
18
18
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Global Commercial Excellence Manager
Ceva Logistics
Istanbul
11.2019 - Current
- Manage Large and SME Accounts sales performance, driving global sales teams to exceed budget in revenue growth, margin and other KPIs, in alignment with company strategy and contributing to strategic goal of growing faster than market in every business line.
National Key Account Manager
Kuehne + Nagel Turkey
ISTANBUL
11.2019 - 09.2022
- Doing national development of Pharmaceutical & Healthcare in line with national/regional and global strategies of company
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Positioned global capabilities to expand market share.
- Analyzed key competitors to respond to competitive threats
International Sales Manager
Sürat Kargo
ISTANBUL
03.2019 - 09.2019
- Directing company's international sales team by establishing goals and advising representatives on how to improve sales and performance around country.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience
Co-Founder
IQ+IT
ISTANBUL
05.2017 - 11.2018
- Responsible for International Operations, Network & Distributions
- Executing business operations, processes, methods, procedures and transactions of organization
- Established foundational processes for business operations
Country Sales Operations Manager
UPS TURKEY
ISTANBUL
01.2017 - 04.2017
- Responsible for gathering, developing, and managing account information and sales activity and also to provide executive support to assist in building optimum sales force performance
- Actively listened to customers, handled concerns quickly and escalated major issues to teams.
Country Sales Manager
UPS SCS TURKEY
ISTANBUL, Turkey
10.2015 - 12.2016
- Formulates account sales strategies to meet enterprise business plans and maintain consistency across market.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Implemented systems and procedures to increase sales
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers
Area Sales Manager
UPS TURKEY
ISTANBUL
08.2013 - 10.2015
- Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
Inside Sales Team Leader
UPS TURKEY
ISTANBUL
04.2013 - 09.2013
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Managed 18 inside sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback
Sales Training Specialist
UPS TURKEY
ISTANBUL
01.2010 - 08.2013
- Responsible for coordinating and facilitating training for entire Sales Force in Turkey, Middle East & Central Asia.
Account Executive
UPS TURKEY
ISTANBUL
05.2007 - 01.2010
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Leveraged CRM to collect, organize and manage sales data and customer information
- Attended networking events to build relationships and identify sales opportunities
Education
Master of Science - Logistics & Transportation Management
ISTANBUL UNIVERSITY
Istanbul 09.2007 - 01.2012
Bachelor of Arts - ECONOMICS
DUMLUPINAR UNIVERSITY
Kutahya 09.2002 - 08.2006
Skills
Managerial skills
Consultative selling
Key account management
Business development and planning
Territory Management
Problem solving skills
Coaching and mentoring
Timeline
Global Commercial Excellence Manager
Ceva Logistics
11.2019 - Current
National Key Account Manager
Kuehne + Nagel Turkey
11.2019 - 09.2022
International Sales Manager
Sürat Kargo
03.2019 - 09.2019
Co-Founder
IQ+IT
05.2017 - 11.2018
Country Sales Operations Manager
UPS TURKEY
01.2017 - 04.2017
Country Sales Manager
UPS SCS TURKEY
10.2015 - 12.2016
Area Sales Manager
UPS TURKEY
08.2013 - 10.2015
Inside Sales Team Leader
UPS TURKEY
04.2013 - 09.2013
Sales Training Specialist
UPS TURKEY
01.2010 - 08.2013
Master of Science - Logistics & Transportation Management
ISTANBUL UNIVERSITY
09.2007 - 01.2012
Account Executive
UPS TURKEY
05.2007 - 01.2010
Bachelor of Arts - ECONOMICS
DUMLUPINAR UNIVERSITY
09.2002 - 08.2006