Eugeniu Potapov
Chisinau,Moldova
Summary
Logical professional with many years of experience delivering customized IT solutions to boost business operations. Goal-driven analyst polished in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success. Several years of experience in industry.
Overview
6
6
years of professional experience
Work History
Monitoring Analyst
Stefanini Mall
Chisinau, Moldova
04.2020 - Current
- Participated in vendor-led training sessions to stay current with emerging products and technologies.
- Developed and maintained database tables, views, stored procedures, and functions to support data management needs.
- Conducted routine maintenance and repairs to ensure system integrity and performance.
- Utilized a range of software and tools to streamline processes and enhance system efficiency.
- Created detailed step-by-step guides to support operational procedures and user education.
- Monitored and analyzed SQL jobs, services, and APIs, ensuring optimal functionality and performance.
- Provided training and onboarding for new employees, focusing on operational tools and processes.
- Worked extensively with the Azure and Jira platforms to support monitoring and project management activities.
- Developed SQL queries to monitor the status of tables, databases, and jobs, ensuring data accuracy and system reliability.
System Administrator
Heritage International School
Chishinau, Moldova
10.2018 - 03.2020
- Troubleshot application errors and provided end-user support.
- Implemented security measures (firewalls, antivirus).
- Managed hardware inventory (servers, laptops, desktops).
- Configured and maintained system hardware, software, and network components.
- Installed, tested, and evaluated systems, applications, and patches.
- Set up and managed network equipment, user accounts, permissions, and policies.
- Administered corporate Gmail and Active Directory accounts, rights, and permissions.
- Managed ICT and storage servers.
Education
University Degree in Economic Science -
USM
Chisinau07-2024
Bachelor of Applied Science in Information Technology - IT
Centrul De Excelență În Informatică Și Tehnologii
Chisinau08-2018
Skills
- Documentation And Reporting
- Problem-Solving
- Analytical Thinking
- Incident Management
- Knowledge of Cloud Platforms
- Knowledge of Monitoring tools
- Data Research and Validation
- Team Collaboration and Leadership
Languages
Russian
First Language
English
Advanced (C1)
C1
Romanian
Advanced (C1)
C1
Affiliations
I'm passionate about cars, regularly attending car shows and participating in local automotive clubs. Avid traveler who enjoys exploring new cultures and destinations. My travels have broadened my perspective, improved my adaptability, and enriched my understanding of global diversity.
Timeline
Monitoring Analyst
Stefanini Mall
04.2020 - Current
System Administrator
Heritage International School
10.2018 - 03.2020
University Degree in Economic Science -
USM
Bachelor of Applied Science in Information Technology - IT
Centrul De Excelență În Informatică Și Tehnologii
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