Evelina Rapoport

• Created financial plans and budgets to optimize resources, track expenses, and ensure profitability for each product category.
• Designed business plan to define concept, short-term, and long-term goals and strategies.
• Analyzing the market and competitors' products, finding the best logistics routes from China, working out branding and marketing strategy.

• Working with clients through cold calls, meetings via Zoom or in person, and searching for the contacts of people in charge.
• Analyzed market trends to identify new business opportunities for company expansion.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.

Built an automatic customer funnel to keep clients' contacts and notes in order, which resulted in a higher percentage of returning customers and receiving a number of new requests.