Overview
Work History
Education
Skills
Languages
Certifications Courses
Personal Information
Timeline
Generic
FERHAT SOYLEMEZ

FERHAT SOYLEMEZ

Soblahov

Overview

8
8
years of professional experience

Work History

People and Communications Services Analyst

KONE
05.2022 - Current

Supporting and advising employees and managers with different HR - related questions, administrative tasks as well as tools.

Responding and handling different requests from employees as well as managers (email / phone / meetings).


Onboarding and training Newcomers

Ensuring excellent support for the following HR processes:
*Master Data and Reporting
*Recruitment, Talent Management
*Reward and Recognition
*Learning and Development.

Agent, HR Services EMEA

KONE
05.2022 - Current
  • Supporting and advising employees and managers with different HR related questions, administrative tasks as well as tools

Customer Care Representative

AT&T Global Network Services
04.2021 - 05.2022
  • Providing administrative and technical support to AT&T customers
  • Supporting various products and services such as Fiber internet, Uverse TV and Internet, AT&T VOIP phones
  • Assisting customers with billing and registration and activation of services
  • Making sure that customers enjoy the best possible customer service.

Sales Person

PolarX
11.2017 - 12.2019
  • Selling and customizing Christmas ornaments.

Beach Stand Supervisor

Patti Beach Services
05.2016 - 09.2019
  • Renting beach equipments
  • Recruiting, Training and Supervising employees

Education

English Language -

New York General Consulate
New York, NY
01.2020

English Language -

Teen Training College
New York, NY
01.2019

International Relations -

Canakkale Onsekiz Mart University
06.2017

Skills

  • Teamwork
  • Customer service
  • Communication
  • Excel
  • Sales
  • Office administration
  • CRM System
  • Internet technology
  • Microsoft Outlook
  • Microsoft Office
  • Workday

Languages

English
Turkish

Certifications Courses

  • Teaching English as Foreign Language (TEFL)
  • ESL (New York General Consulate)

Personal Information

Date of Birth: 05/05/93

Timeline

People and Communications Services Analyst

KONE
05.2022 - Current

Agent, HR Services EMEA

KONE
05.2022 - Current

Customer Care Representative

AT&T Global Network Services
04.2021 - 05.2022

Sales Person

PolarX
11.2017 - 12.2019

Beach Stand Supervisor

Patti Beach Services
05.2016 - 09.2019

English Language -

New York General Consulate

English Language -

Teen Training College

International Relations -

Canakkale Onsekiz Mart University
FERHAT SOYLEMEZ