Summary
Overview
Work History
Education
Skills
Languages
Editing, Creating YouTube Content, focusing on goals i want to achive.
Timeline
Generic
Filip Nikolic

Filip Nikolic

Front Desk Specialist / Digital Marketing

Summary

Focused experienced in overseeing social media marketing for growing organizations. Accomplished in improving lead prospecting, customer acquisition and brand awareness. Offers top skills in planning and project management.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience
2
2
Languages

Work History

Front Desk Specialist

NCR
Belgrade
2022.02 - Current

Providing Technical support and also Software support for American Fast-food restaurants like Burger King, Popeyes, Tim Hortons(Canada)

Communicating with people on the phone and resolving IT related Issues.

Engaging Specific Vendors like SICOM, rPOS, NCR Aloha.

Solving problems with dev cTg team (Jira)

Creating Tickets, following up on the same ones.

Connecting remotely on their PC and checking out what is going on with some specific issues.

Fixing Mobile app parameters, experienced with Logs in DataDog.

Checking up on Primary connection and Secondary connection on MERAKI, while being on the call with Restaurant and Firewall Providers(Netsurion, Comcast) .

Constant emailing in outlook to further assist customers.

Education

High School Diploma -

TTPS Despot Djuradj
Smederevo
2001.05 -

Skills

Reporting capabilities

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Languages

English- Fluent - Checked on Trizma 97.4%

Serbian

Editing, Creating YouTube Content, focusing on goals i want to achive.

This is my passion, being completely free to take actions regarding my life and actually do something i would be proud of.


Creating Content in OBS and after that Editing it in Premiere Pro and creating Thumbnails in Photoshop and applying ads on those same videos via Google Ads.


Targeting Specific people who would actually wanna see my stuff.


Watching the Analytics and how's the campaign doing, does it needs retargeting, what could be improved even more.


I was doing that out of pure passion, i need also to upgrade my knowledge, this is mostly done by unexperienced person, but everything can change pretty fast.

Timeline

Front Desk Specialist

NCR
2022.02 - Current

High School Diploma -

TTPS Despot Djuradj
2001.05 -
Filip NikolicFront Desk Specialist / Digital Marketing