Galin Karadzhov

A cross company Manager, leading credit control team in Sofia and in Bucharest. Focus of cash collection, dispute management, timely billing, invoice accuracy. KPIs focus – DSO reduction, Working Capital, Cash flow optimization, Collection Ration improvement, Disputes TAT. O2C & P2P reporting package. Systems – SAP / Salesforce / Sidetrade implementation in both organizations. Reporting to the Global Finance Director

• Global Credit Control Manager in a SSC.
• Implemented robust cash controls, reducing instances of fraud and loss while maintaining a secure environment for all transactions.
• Collaborated with cross-functional teams to support financial objectives, optimize resources, and drive sustainable growth.

• Leading a team of 10 people in Credit control area. Responsible for delivery of required SLA’s and KPI’s with respective quality and compliant with internal policies. Ensures day-to-day credit control operational activities according to set targets. Responsible for the period end close financial activities.
• Positively impacts cash inflow within GfK by managing all debt due to third parties.
• Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.

Market to Cash TL - Italy. Leading a team of 10 people in MTC area. Ensuring team’s engagement, no business interruptions, customer centricity. Operational procedures in compliance with Credit policy, CoA. High focus on main KBIs, BP targets and objectives. Preparation of Doubtful debt provision, Balance sheet review, Cash flow, collection, and overdue analysis. Balance confirmation, Reconciliation of G/L accounts.

Leading a team of 10 people in dispute management area. Focus on dispute resolution in agreed SLA Usage of SAP Dispute management module, customer reconciliation, preparation of Bad debt provision and claims provision. Preparation of AR Balance sheet review, Dashboard analysis and Service management meetings.

1-year assignment in Milan Headquarter for Phase III preparation and Go live of Collection and Dispute Management processes. Implementation of SAP UDM Specialist tool - collection & dispute modules

Bad dept preparation IFRS9, Customer overdue analysis, Reconciliation of month end activities & AR reporting package preparation

Ensuring that all receipts from customers are applied in a timely and accurate manner to their accounts. Appling incoming cash on time; Reconciliation of customer balance; Preparing bad debt write off requests.

Provided exceptional administrative support for high-performing sales teams, enabling them to focus on selling and meeting revenue goals.