Ganesh Arumugam Muddliyar
Salzburg,5
Summary
An IT Project Manager with more than 12 years of experience specializing in Software Development, Digital Transformation, Solutions Design, Process Improvement, and Stakeholder Management. Proven track record in executing and delivering high impact B2B & B2C e-commerce projects on time and within budget. Successfully overseen and delivered five full-lifecycle e-commerce projects. Proficient in Agile methodologies, optimizing performance, and ensuring that technical execution aligns with strategic business objectives. Experienced with service tracking and project management tools such as Jira, Confluence, ServiceNow, and Trello.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager, Digital Commerce
Dentsply Sirona
05.2023 - Current
- Managing cross-functional team of 30 individuals across frontend, backend, Architecture, and DevOps disciplines, from entry-level to senior positions, in the delivery of global e-commerce solutions for one of the largest manufacturers of dental equipment.
- Leading strategic technical initiatives and guiding architectural decisions while ensuring alignment between technology solutions and business goals.
- Leading the integration of AI opportunities and solutions alongside the Global Co-operate team, including the successful implementation of GitHub Copilot, enhancing developer productivity and code quality within the engineering team.
- Collaborating with Leadership, Marketing, Finance, Information Technology, and other business segments and stakeholders to design and define project priorities, set realistic timelines based on resources and other considerations, and ensure transparency and accuracy.
- Collaborating with business leaders and stakeholders to identify opportunities for digital transformation while considering added business value and return on investment (ROI).
- Partnering with stakeholders from product, design, and QA teams to establish roadmaps and provide effective ecommerce solutions that align with business objectives.
- Creating a financial perspective for projects and teams regarding costs and timelines, emphasizing profitability and return on investment.
- Supervising and coordinating end-to-end dependencies related to ERP, CRM, and multiple internal and external teams.
- Ensuring that clear escalation channels are established and utilized for early detection and mitigation of risks including technical issues, priority conflicts and resource capacity issues related to projects and release schedules.
Solutions Architect | Ecommerce Manager
Accenture
03.2022 - 01.2023
- Managed cross-functional team of 20 people across frontend, backend, Architecture, and DevOps disciplines.
- Led the end-to-end green field implementation of an SAP based B2B ecommerce platform, delivering the project on schedule and under budget.
- Collaborating with key business units and stakeholders to collect requirements, leading the design and development of the end-to-end project implementation.
- Facilitating the workshop with business units and various stakeholders to comprehend the requirements and deliver best solutions accordingly.
- Negotiate plan and manage release activities in partnership with the respective product owners and Digital Portfolio Management team.
- Developing project and resource planning to ensure alignment with the organization's requirements.
- Driving project meetings with the stakeholders, tracking project milestones and roadblocks, and identifying solutions to ensure successful delivery of the project.
- Ensuring the quality of deliverables aligns with stakeholder expectations throughout the program's lifecycle.
- Developing end to end project plan conveying the continuous delivery of project outcomes.
- Overseeing the complete range of dependencies associated with different systems like ERP, Middleware, C4C, and other applications.
Business Process Architect
Colgate Palmolive
05.2019 - 02.2022
- Managed cross-functional team of 15 people across frontend, backend, and DevOps disciplines.
- Successfully managed and executed the migration of the existing on-premises e-commerce platform to the cloud.
- Serve as the point of contact for client stakeholders throughout the project lifecycle, analyze business needs, and identify solutions to project roadblocks and successful delivery of software solutions.
- Coordinate with various teams to identify technical design roadblocks and finalize the best possible design solutions on timely manner.
- Guided and supported junior engineers, encouraging their professional development and nurturing a cooperative engineering environment.
- Managing and working closely with the outsourced vendor team and other key stakeholder to ensure timely project delivery.
- Facilitating requirement gathering sessions with business units and various stakeholders to comprehend the needs and determine the most effective solutions.
- Driving automation initiatives for improving the long-standing business challenges and resolution of the same in best possible manner.
- Provide content and deliver required training and communications in support of business readiness activities.
- Driving continuous improvement of the e-commerce platform through collaboration with the different stakeholders.
- Comprehensive sprint planning from start to finish, ensuring the project meets business expectations.
- Closely working with the development team and resolving the technical roadblocks on daily basis.
Senior Consultant
Ernst & Young LLP
03.2016 - 05.2019
- Managed cross-functional team of 12 people across frontend, and backend disciplines.
- Collaborating with key business leads and acting as a trusted advisor for the end-to-end project execution.
- Established strong client relationships by acting as a subject matter expert for e-commerce project implementations in both B2B and B2C domains.
- Collaborated closely with the business team to pinpoint challenges and delivered optimal IT solutions in align with the business goals.
- Overseeing and directing e-commerce projects from inception to completion, encompassing planning, budgeting, scheduling, and resource management.
- Facilitating design discussions with IT Architects while ensuring that the implementation aligns with business expectations.
- Served as a trusted advisor for the pre-sales team regarding new ecommerce project proposals.
- Led the delivery teams and effectively implemented the project as required.
- Promoted engineering best practices such as code reviews, test automation, and continuous integration pipelines.
Senior Software Engineer
IGATE Global Solutions Pvt. Ltd.
02.2013 - 02.2016
- Requirement gathering, Analysis, Design, and Development of various features for ecommerce project.
- Worked on various modules of SAP Commerce suite such as WCMS, User Management, Google Analytics Integration, Cart & Checkout customization, Google Map Integration, Search and Solr customization.
- Performing code review and validating the features list.
- Customer Interaction for Change Requests.
- Empower various business teams through training to ensure the teams work without IT support.
Education
B.E - Computer Science
Mumbai University
05.2012
Higher Secondary Education - undefined
Maharashtra State Board
03.2008
Secondary School Examination - undefined
Maharashtra State Board
03.2006
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Certification
- SAP Certified Application Associate - Solution Architect for CX
- SAP Certified Application Associate – SAP Commerce Cloud Business User
- SAP Certified Development Professional - SAP Commerce Cloud Developer
Languages
English
Hindi
Marathi
Tamil
<Enter your own>
- Date of Birth: 26th December 1990
- Nationality: Indian
- Marital Status: Single
Timeline
Manager, Digital Commerce
Dentsply Sirona
05.2023 - Current
Solutions Architect | Ecommerce Manager
Accenture
03.2022 - 01.2023
Business Process Architect
Colgate Palmolive
05.2019 - 02.2022
Senior Consultant
Ernst & Young LLP
03.2016 - 05.2019
Senior Software Engineer
IGATE Global Solutions Pvt. Ltd.
02.2013 - 02.2016
Higher Secondary Education - undefined
Maharashtra State Board
Secondary School Examination - undefined
Maharashtra State Board
B.E - Computer Science
Mumbai University
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