Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Hannah Pellegrini

Hannah Pellegrini

Neusiedl am See,1

Summary

Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.

Overview

3
3
years of professional experience

Work History

Private Nanny

Das Rieser
2023.03 - 2023.09
    • Prepared healthy, age-appropriate snacks and meals.
    • Monitored schedules to maintain sleeping, eating, and school schedules for children.
    • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

Children's Entertainer

Kinderhotel Felben
2022.12 - 2023.03
    • Danced, sang and conducted games encouraging guest participation through playful antics and engagement.
    • Created fun and animated skits aligned with company mission and values for guest enjoyment.
    • Communicated with guests clearly and with good humor to encourage laughter and excitement.
    • Received coaching to refine skills and abilities.

Callcenter Agent

Marriott International
2021.10 - 2022.03
  • Followed up on customers' inquiries to assess satisfaction with provided solutions.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Handled and promptly resolved customer complaints to maintain professional relationships.
  • Resolved caller issues quickly and thoroughly.

Business Manager

LASERMAXX Entertainment
2020.10 - 2021.10
    • Communicated with customers and vendors positively with particular attention to problem resolution.
    • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
    • Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
    • Supported business management projects by monitoring and tracking risks, issues and action items.

Education

High School Diploma -

Handelsschule
Neusiedl Am See, Austria
05.2019

Skills

  • Activity Planning
  • Positive Reinforcement Methods
  • Extracurricular Activities
  • Parent Relationship Development

Timeline

Private Nanny

Das Rieser
2023.03 - 2023.09

Children's Entertainer

Kinderhotel Felben
2022.12 - 2023.03

Callcenter Agent

Marriott International
2021.10 - 2022.03

Business Manager

LASERMAXX Entertainment
2020.10 - 2021.10

High School Diploma -

Handelsschule
Hannah Pellegrini