Ioana Mateea Gridan
Bucuresti
Summary
Dynamic professional with a proven track record at Novo Nordisk Pharmaceuticals, enhancing product launches and customer engagement through effective digital marketing strategies and exceptional communication skills. Expert in leveraging organizational and problem-solving abilities to deliver results, demonstrating adaptability across marketing, HR and quality control roles. Skilled in customer service and presentations, consistently exceeding employer expectations.
Overview
5
5
years of professional experience
Work History
Business Marketing Assistant
Novo Nordisk Pharmaceuticals
07.2023 - Current
- Provided excellent customer service as a point of contact between clients, vendors, and internal stakeholders during project execution phases.
- Applied advanced analytics to drive innovative business decision-making.
- Optimized email marketing campaigns for higher open rates and conversions.
- Boosted brand awareness by creating and implementing innovative marketing strategies.
- Assisted in the creation of compelling sales presentations to secure new clients and partnerships.
- Participated in regular brainstorming sessions with colleagues to generate fresh ideas for upcoming marketing campaigns.
- Collaborated closely with cross-functional teams to align marketing efforts with business objectives.
- Solving patients' problems related to drug supply to pharmacies.
- Conducted primary and secondary research to better understand customer needs and behaviors.
- Organization of international congresses aimed of promoting the medicines from the company's portfolio among doctors.
- Developed targeted marketing campaigns for increased customer engagement.
- Contributed towards improving overall department efficiency by diligently maintaining organized records of all ongoing projects alongside their respective budgets and timelines.
- Developed questionnaires and facilitated focus group discussions.
Human Resources Recruiter
Profi Rom Food
11.2020 - 07.2023
- Improved candidate experience through timely communication, transparent interview processes, and constructive feedback.
- Managed full-cycle recruiting process for applicants to promote smooth and positive onboarding experience.
- Collaborated with managers to identify and address employee relations issues.
- Assisted with writing job postings and job descriptions for boards.
- Supported organizational growth by aligning staffing strategies with business objectives and expansion plans.
Quality Control Engineer
Carmistin International
05.2019 - 11.2020
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Maintained detailed records on all quality-related matters for easy retrieval during audits or investigations if needed.
- Performed quality control audits on pre-production supply chain, verifying continuity of raw materials.
- Ensured consistent product performance by routinely calibrating equipment, monitoring test results, and adjusting processes accordingly.
- Supported new product development initiatives through rigorous testing and validation efforts, ensuring seamless market launches.
- Collaborated with cross-functional teams to identify root causes of defects and devise corrective actions.
- Reported problems and concerns to management.
- Developed and implemented procedures to meet product quality standards.
Education
Master's Degree - Control And Expertise of Halal And Kosher Products
Faculty of Veterinary Medicine
Bucharest 04.2001 -
Skills
Digital Marketing Strategy
Customer Engagement
Product Launches
Sales Support
Customer Service
Problem-Solving
Time Management
Multitasking Abilities
Adaptability and Flexibility
Customer Complaint Resolution
Task Prioritization
Languages
Romanian
Native language
English
Advanced
C1
Spanish
Elementary
A2
Timeline
Business Marketing Assistant
Novo Nordisk Pharmaceuticals
07.2023 - Current
Human Resources Recruiter
Profi Rom Food
11.2020 - 07.2023
Quality Control Engineer
Carmistin International
05.2019 - 11.2020
Master's Degree - Control And Expertise of Halal And Kosher Products
Faculty of Veterinary Medicine
04.2001 -
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