Summary
Overview
Work History
Education
Skills
Languages
Certification
Software
Work Availability
Timeline
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Isa Visek

Flight Attendant
Manchester

Summary

Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.

Overview

4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Hotel Receptionist

Ibis
Manchester
2022.01 - Current
  • address requests and complaints made by guests.
  • Collected room deposits, fees, and payments.
  • Stored guest valuables in safe and individual boxes for security.
  • Completed late check-ins and directed guests to rooms and facilities.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.

Hotel Assistant

Courtyard By Merriott
Linz
2019.08 - 2021.11
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
  • Stored guest valuables in safe and individual boxes for security.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Prepared reports on guest satisfaction levels and other metrics.

Education

High School Diploma -

Harurhey Campus
Manchester College
2020.02 - 2022.11

Skills

Problem-solving skills

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Languages

English

German

Certification

Aviation

Software

Workday

Zoom

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Hotel Receptionist

Ibis
2022.01 - Current

High School Diploma -

Harurhey Campus
2020.02 - 2022.11

Hotel Assistant

Courtyard By Merriott
2019.08 - 2021.11

Aviation

Isa VisekFlight Attendant